Data transfer in Atlassian Government Cloud

Before you start transferring data between Atlassian Government Cloud instances, understand:

  • What data can be copied

  • Current considerations

  • Prerequisites for transferring

Before you begin

Every Atlassian Government Cloud migration is coordinated and supported by our migration teams from Atlassian Support. If you haven’t already, you need to notify them about your planned migration to avoid any issues and get the necessary help.

Reach out to your Carahsoft or Atlassian contact to plan your migration, or use our contact form.

Migration paths

Atlassian Cloud to Atlassian Government Cloud

Migrating from Atlassian Cloud to Atlassian Government Cloud is supported. However, the process differs from how you usually transfer data from one Cloud instance to another.

Read how migrating from Atlassian Cloud to Atlassian Government Cloud is different

Read how to migrate from Atlassian Cloud to Atlassian Government Cloud

Read what data is migrated

Within Atlassian Government Cloud

Migrating from one instance of Atlassian Government Cloud to another is supported, however there are important differences in what is and isn’t copied. Check the section below for more details.

Transfer data within Atlassian Government Cloud

Here are important differences you need to know about when transferring data from one Atlassian Government Cloud instance to another.

Jira

You can copy the supported data by following the page, Transfer Jira data. Here is a list of items that aren’t copied:

Not supported

  • Dashboards

Jira Service Management

To copy the supported data, follow the page, Transfer Jira service management data. Here is a list of items that aren’t copied:

Not supported

  • Knowledge base

  • Help center

  • Virtual agent

  • Jira Service Management widget

  • Assets

Confluence

All core features are supported. For details and steps, follow Transfer Confluence data.

Users and groups

All user management features work as described in manage users and groups.

 

Still need help?

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