What are my options to manage shadow IT apps?
Read about what you can do when you discover users administering apps outside your organization.
Who can do this? |
Shadow IT is what we call users adding Atlassian apps on their own, we refer to these apps as shadow IT apps. When one of your managed account users signs up for an Atlassian app, you receive an email letting you know. You can find a list of these apps on the Shadow IT apps screen. Learn more about the impact of shadow IT
Supported apps:
Confluence
Customer Service Management
Jira
Jira Product Discovery
Jira Service Management
Loom
Statuspage
Trello
What are my options to manage shadow IT apps?
Read about what you can do when you discover users administering apps outside your organization.
Review discovered apps
Review details about each discovered app and reach out to admins to learn more.
Review emails about shadow IT apps
Opt out of regular emails about discovered shadow IT apps.
Export a list of discovered apps
Export the table of shadow IT apps to a CSV file.
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