Restore a sandbox

Who can do this?

Role: Organization admin

Plan: Premium or Enterprise plan based on sandbox feature availability

Atlassian Government Cloud: Available

If a sandbox or a sandbox site is in the offline state, you can restore it before it gets permanently deleted. Learn more about the states of a sandbox.

When you restore a sandbox, we’ll automatically restore its data.

If any data is missing after your sandbox is restored, contact Atlassian Support for assistance with data recovery.

If you have multiple sandboxes in a site that’s offline:

  • restoring any of its sandboxes will restore the sandbox site

  • restoring the sandbox site will not restore all the offline sandboxes; each sandbox must be restored individually if needed.

To restore a sandbox:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Apps, then Sandboxes.

  3. In the table, find the sandbox you want to restore.

  4. In the Actions column, select more actions () > Restore.

We’ll notify you once your sandbox is restored.

Still need help?

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