Copy production data to a sandbox
Who can do this? Role: Organization admin, Unit admin Plan: Premium or Enterprise plan based on sandbox feature availability Atlassian Government Cloud: Available |
To efficiently test changes and assess the impact of changes, you may want to copy data from your production to sandbox. Before you start copying data, learn what happens when you copy data.
If your organization has units, data movement is supported between linked units to keep test and production data within the collaboration boundaries. You can copy data only from a production unit that is linked to the sandbox unit.
Organization admins and unit admins will need unit admin permissions on both the production and sandbox unit and app admin permission on both the production and sandbox app.
Copy all spaces or projects
Every time you copy data from your production environment to its sandbox, we’ll replace, that is overwrite, the existing data in your sandbox with the new copy.
To copy data from your production environment to its sandbox:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps, then Sandboxes.
In the table, find the sandbox that you want to copy data to.
If you have units, select Units, and then the sandbox unit which has the sandbox.In the Actions column, select more actions (…) > Copy production data.
Select All spaces or All projects.
Choose Copy data with attachments or Copy data without attachments.
Review the data to be copied.
Select Copy data.
Copy specific spaces or projects
This feature is currently not available for Jira Product Discovery sandboxes.
When you select specific projects or spaces from your production environment to copy to its sandbox, we’ll copy only the selected data to the sandbox. This will result in a faster data copy.
To copy specific spaces and or projects from your production to its sandbox:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps, then Sandboxes.
In the table, find the sandbox that you want to copy data to.
In the Actions column, select more actions (…) > Copy production data.
Select Specific spaces or Specific projects and follow the steps.
If you want to copy attachments in your sandbox, select Include attachments.
How you grant access to your sandbox depends on whether you have the centralized user management experience or original user management experience.How to give access to users and groupsIf your organization is on the original user management experience, you can choose to Preserve group memberships in your sandbox. More about preserving group memberships
Follow the steps to validate and review the data.
Select Copy data.
Copy data to multiple sandboxes
If you have multiple sandboxes associated with a single sandbox URL, for example a Confluence sandbox and a Jira sandbox, or a sandbox unit, you can copy production data to both the sandboxes simultaneously.
However if you want to copy data from a single production app (for example, Confluence) to sandboxes associated with multiple sandbox URLs or sandbox units, you’ll need to complete copying data to one sandbox before initiating data copy to other sandboxes.
Know when data was last copied
To view when production data was last copied into your sandbox:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps, then Sandboxes.
View the Last data copy column of the table.
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