New to administering Atlassian cloud products? Learn about Atlassian organizations and what it means to be an organization admin.
Managing products from an organization? Learn what's available to organization admins.
Need to control change in cloud? Test and manage product changes for Jira and Confluence Cloud.
Need to integrate your Atlassian products? Use application tunnels to connect your organization to the products in your network.
Are users signing up for products you don’t know about? Learn how to control the cost and security of your product footprint.
Adding or reorganizing teams? Move projects, spaces, users, and other data from one instance of a product to another
Understand more about our artificial intelligence features and determine if AI is right for your organization
Enable HIPAA compliance for eligible Atlassian products and protect your sensitive data.
Enterprise-grade scale, security, and governance controls for Jira Software, Confluence, and Jira Service Management
Stay on top of users and data across your organization with all the reports and tracking options we offer.
When you update a product URL, either by changing the product URL subdomain or adding a custom domain, apps in that product may no longer work as expected. This is because the app may still use the old URL.
The impact of changing the product URL depends on the method you use.
Change product URL subdomain
When you update a URL, apps for the site’s products may no longer be compatible. This is because the app may still use the old URL.
We put together a list of apps from the top vendors in our Marketplace with details about whether they’re compatible with URL changes. While this list isn’t comprehensive, we recommend checking it before updating a URL. If an app or vendor isn’t listed, you can also contact that vendor to find out how your product’s app may be impacted.
If an app on the list isn’t compatible or you’re concerned an app not listed won’t be compatible, you can uninstall the app and add it back after updating the URL. If you’ve already updated a URL and an app isn’t working, you can still uninstall the app and then add it again.
Use a custom domain
This feature is in beta, and is rolling out to organizations gradually.
At this stage you can only add a custom domain to the Jira Service Management help center. We plan to add other products in future, but in the meantime you can still change the subdomain of your product URL. Learn how to change a product URL subdomain
We’re still working to provide Marketplace apps what they need to be able to handle custom domains in every situation. During the beta you may find that apps that interact with the Jira Service Management help center or customer portal may not work as expected, for example, images, or smart links might not display.
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