Gain insights into product usage and security practices
Get insights into your organization’s people and product usage. You can use this data to:
track adoption of Atlassian products
make data-driven decisions about who needs access to products
evaluate the security of your organization.
Who can do this? |
View insights
To access your organization's insights:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Security > Insights.
Available charts
You’ll only see insights if there is data to display, and you have an eligible plan or subscription related to the chart. Insights data will automatically refresh every 24 hours. The rest of this section describes each chart.
Domains with access to your products
A domain is associated with the email address of every Atlassian account that has product access in your organization. The numbers in the chart show both managed accounts and external users with access to at least one product.
You can use insights from this chart to decide if you want to verify domains and claim accounts in order to manage more Atlassian accounts. You can also update your approved domains under your user access settings.
Users with access to your products
The numbers in the chart show managed accounts and external users that have access to your organization’s products.
You can use insights from this chart to decide if you want to claim accounts to manage or control them.
Authentication for managed accounts
The authentication for managed accounts chart provides insight into how your users are logging in to their Atlassian accounts. It shows the number of managed accounts that:
have two-step verification enabled
don’t have two-step verification enabled
log on with single sign-on
Opting into two-step verification helps improve your organization’s security posture. If only a few users have two-step verification enabled, we recommend you:
Encourage people to opt-in to two-step verification in their Atlassian Account settings. Learn how users can protect their Atlassian Account
Use an authentication policy to mandate two-step verification for managed accounts. Requires Atlassian Guard Standard. Learn about authentication policies
Two-step verification for external users
The numbers in the chart include external users who have enabled or have not enabled two-step verification for their Atlassian account.
Different ways users have two-step verification enabled:
They can enable two-step verification manually in their profile
Their account is managed by another organization that requires two-step verification
If you notice that your external users don’t log in with two-step verification, you can turn on settings with the external user policy to require them to log in with two-factor verification in order to access your products.
External user policy
The percentage in the chart shows the number of external users who are covered by an external user policy. The external user policy allows you to require two-factor verification for external users to access your products. This policy applies security settings to all external users in your organization.
Active users
This chart requires Atlassian Guard Standard or a Premium plan.
The active users chart displays users who have viewed a page in a product (such as a Jira issue or Confluence page), or in the case of Trello, those who have used Trello at least once a month and have an email domain that the organization admin manages.
Active users by product
This chart requires Atlassian Guard Standard or a Premium plan.
The active users by product chart displays users that are active versus those who aren’t currently active, categorized by product.
Active Trello users
This chart requires Atlassian Guard Standard or a Premium plan.
The active users by product chart displays users who are active in Trello at least once a month, and have an email on a domain managed by this organization. The chart breaks down the users by pricing plan.
Mobile app usage
The Atlassian mobile app usage chart shows the distribution of mobile app users within your organization. The figures reflect the total number of users who accessed content in your organization from a mobile app. It includes usage statistics for these Atlassian mobile apps:
Confluence
Jira
Opsgenie
You can use mobile app usage statistics to manage mobile app security risks with mobile app policies
Active Atlassian Intelligence users
This chart requires activated products on Premium and Enterprise plans.
Active user totals include:
users of Atlassian Intelligence
users of some Rovo features that require Atlassian Intelligence (most Rovo features don’t require Atlassian Intelligence)
You can filter this chart by date range to view usage trends over time, and if your organization has multiple sites with Atlassian Intelligence activated, you’ll also have the option to filter user activity by site.
Users with access to Rovo
Some Rovo data may not be available until 30 days after activation.
This chart requires at least one site with Rovo activated.
Users with Rovo access include all users who have product access across all of your sites with Rovo activated. Totals are:
Unique Atlassian user count across sites with Rovo.
For annual subscriptions: Total purchased user tier (paid seats).
Active Rovo users
Some Rovo data may not be available until 30 days after activation.
This chart requires at least one site with Rovo activated, and shows active users who used a Rovo feature at least once on the site(s). Rovo feature usage includes, but is not limited to:
Search, Definitions, Chat, and agent usage with successfully generated results
First-party Search: first-party link clicked in the search result page
Third-party Search: third-party link clicked in the search result page
Third-party filter used to run a search
You can filter this chart by date range to view usage trends over time, and if your organization has multiple sites with Rovo activated, you’ll also have the option to filter user activity by site.
Requests sent to Rovo
Some Rovo data may not be available until 30 days after activation.
This chart requires at least one site where Rovo is activated. It displays usage trends based on the total number of requests sent to Rovo Chat and agents.
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