Gain insights into Rovo AI activity

Get insights into your organization’s Rovo AI activity, and export them in even more detail as a CSV. You can use these analytic trends to monitor adoption of Rovo over time.

View Rovo AI insights

To access your organization's analytics for Rovo AI:

1. Go to Atlassian Administration. Select your organization if you have more than one.

2. Select Rovo, then Rovo insights.

Available trends

Rovo trends provide you with information about your organization’s Rovo AI activity. You’ll only see analytics when Rovo is enabled for the app and data is available to display. Metrics and charts refresh automatically every 48-72 hours.

The default time period is set to the Last 4 weeks but you can change it from a dropdown in the top-right corner. The exact dates that data is pulled from appear to the left of the dropdown.

Supported apps

• Confluence

• Jira

• Jira Service Management

• Jira Product Discovery

• Analytics

• Home, Goals, Projects, and Teams

• Studio

• Atlassian Support (Agents tab only)

• Rovo (Chat only)

• Slack (Agents tab only)

Adoption

The Adoption tab tracks how and where users are adopting and engaging with Rovo’s AI features. This helps you see how your organization uses AI across apps like Jira, Confluence, Jira Service Management, as well as platform apps like Analytics.

Adoption metrics

Adoption metrics provide a top-level snapshot of how many users actually used Rovo and how many times they used it across supported apps.

• Users with AI enabled

  • The total number of unique users across all of your Rovo-enabled apps, in the selected time period.

  • If some or all of your apps don't have Rovo enabled during the time period, the insights will reflect fewer than the total users in your organization.

• Active users

  • The total number of unique users who actively used Rovo in the selected time period.

• Rovo interactions

  • The total number of times Rovo’s large language model (LLM) was asked to generate AI content in the selected time period.

    • This might include chat responses, AI-generated answers, or automations with Rovo agents.

Adoption charts

Adoption charts illustrate how the number of people using AI, the type of AI features they used, and the specific apps they use AI in, changes over time.

• Rovo usage over time

  • A line graph that charts the number of Rovo monthly active users, over the selected time period.

    • Filter by feature group to see how often different types of AI features were used

• Rovo interactions by app

  • A donut chart showing Rovo interactions by app. See supported apps list in the ‘Supported apps’ section above. 

Agents

The Agents tab tracks how and where users are adopting and engaging with Rovo agents, specifically. This helps you identify your most popular agents, building insight into what your teams value most — and see where they're most active across Jira, Confluence, and Jira Service Management, as well as external apps like Slack.

Agent metrics

Agent metrics provide a top-level snapshot of how many agents were used, how many times those agents were triggered, and how many of those agents were recently created.

• Active agents

  • The total number of unique agents used at least once in the selected time period.

• Agent runs

  • The total number of times agents were triggered by users or automations in the selected time period.

• Agents created

  • The total number of custom agents created in the selected time period.

• Agent usage over time

  • A line graph that charts the number of unique agents used in each app over the selected time period. You can filter the view by supported apps listed above on this page.