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What is the backup and restore solution?

Backup and restore is available through an early access program (EAP) to a limited number of customers.

If you're interested in learning about the future backup and restore releases, reach out to your account representative.

Atlassian Cloud backup and restore allows you to seamlessly back up data for your Jira and Confluence products in admin.atlassian.com. As part of this EAP, you can perform one complete backup and one complete restore every week.

Your backups are safely stored in an internal Atlassian location for 14 days, allowing you to restore from there without needing to download and import the backup file. You can also download backups of up to 50GB to your local storage, and restore from there by uploading the backup files within 60 days of backup.

Benefits of data backup and restore

Backup and restore processes have several benefits that help ensure the safety and integrity of data. These benefits include:

  • Data protection: Backups protect your data by creating a copy that can be restored in case of a data loss event. This could be due to accidental deletion, hardware failure, software corruption, or a security breach.

  • Regulatory compliance: Many industries have regulations requiring companies to maintain certain records for a specific period. Regular backups help meet these regulatory compliance requirements.

Who can use the backup and restore solution?

You need to be an organization admin and a part of our early access program (EAP) to be able to use this solution.

Reach out to your account representative for more information about upcoming releases.

What’s next?


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