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Understand how copying affects your billing

We've made some changes to the Copy product data feature:

 

Depending on the number of users you intend to copy and the subscription plans your source and destination are currently on, your billing and experience in the destination may be affected. Use the table below to understand what these changes could be. Learn more about Confluence Cloud plans

Plan on source

Plan on destination

Changes

Free

Free

No change

Free

Paid

You’ll be billed on your destination for the additional users that have been added to groups after your migration.

You won’t be billed on your source.

Paid

Free

You'll be able to migrate all your users, but you won’t be able to add them to groups. You’ll need to upgrade your destination to a paid plan to do so.

You’ll continue to be billed on your source.

Paid

Paid

You'll continue to be billed on both. On your destination, you’ll be billed for the additional users that have been added to groups after your migration.

If you don’t want to keep your source after migrating, change to a Free plan.

 

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