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Reports and how to access them

After you copy Jira or Confluence data from one instance of your product to another, we generate multiple reports in a ZIP archive. This archive contains multiple CSV files that include details of your copied items, things that require attention, and summaries of users, groups, and configuration items. You can use it to troubleshoot and get information about what is copied and isn’t.

Access the reports

When you copy data, you can track and monitor the progress of the copy plan on the Dashboard. After copying data, download the report:

  1. View plan details

    1. Select the plan name, or

    2. Select More actions (•••) > Show details.

  2. On the Status section, select Download report.

Jira reports

CSV file

Description

UsersAndGroups.csv

A list of users we copied along these details:

  • Emails

  • Related Jira projects or Confluence spaces

  • Groups they are a part of

RequiresAttention.csv

A list of configuration items that we don’t copy, any errors that requires your attention along with the description of the problem and how to resolve them.

Summary.csv

A summary of the all entities that are copied or aren’t copied.

Confluence reports

CSV file

Description

ImportExportRequiresAttention.csv

A list of items such as page drafts, labels, and comments that we don’t copy, any errors that requires your attention along with the description of the problem and how to resolve them.

UsersAndGroupsRequiresAttention.csv

A list of users that we don’t copy, any errors that requires your attention along with the description of the problem and how to resolve them.

ImportExportSummary.csv

A list of items such as page drafts, labels, and comments and their status.

UsersAndGroupsSummary.csv

A list of users and groups, the total count, and their status.

 

 

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