We’re renaming ‘products’ to ‘apps’

Atlassian 'products’ are now ‘apps’. You may see both terms used across our documentation as we roll out this terminology change. Here’s why we’re making this change

Overview of Atlassian backups

We’re rolling out a new backup and restore experience for a limited number of customers on the Enterprise plan through an open beta program.

Backup and restore isn’t available in the Atlassian Government environment.

 

Atlassian Cloud backup and restore allows you to seamlessly back up data for your Jira and Confluence apps from admin.atlassian.com. You can run backups once, or schedule them daily or weekly. You can choose to store backups in an Atlassian-owned storage or in your organization’s Amazon S3 storage.

Benefits of data backup and restore

Backup and restore processes have several benefits that help ensure the safety and integrity of data. These benefits include:

  • Data protection: Backups protect your data by creating a copy that can be restored in case of a data loss event. This could be due to accidental deletion, hardware failure, software corruption, or a security breach.

  • Regulatory compliance: Many industries have regulations requiring companies to maintain certain records for a specific period. Regular backups help meet these regulatory compliance requirements.

Who can use the backup and restore solution?

You need to have organization admin and product admin permissions to backup and restore data.

Data retention

You can choose to store backups in an Atlassian-owned storage or your organization’s Amazon S3 storage.

Data retention in the Atlassian storage

Each backup is stored in the Atlassian storage for 14 days and expires on the 15th day.You can't restore expired backups

For instance, if you set up a daily backup on the first of the month, you will have 14 backups on the 14th. The backup that was set up on the 1st will expire on the 15th.

Data retention in your Amazon S3 storage

Backup files are available in your S3 bucket forever, but you can restore backups within 30 days of creating them.

 

 

Still need help?

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