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Update a product URL to a new URL

Updating URLs is available for sites that have at least one Jira or Confluence product with a Standard, Premium, or Enterprise plan. You’re unable to update the URL if the site has only Jira Free and Confluence Free.

Learn more about Jira Cloud plans and Confluence Cloud plans.

When you update a site’s URL, we store the previous URL in your site’s history and redirect all links to the new URL. This means that when your users visit old URLs (for example, links to Jira issues and Confluence pages), we redirect them to the new URL.

Because we redirect your previous URL, changing a site URL doesn’t make it available for other sites. This means that you can’t create a new site with the old URL.

You need to be an organization admin to do this.

To update a product URL:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Products > Product URLs.
    You will only see this option if you are an organization admin.

  3. From the site where you want to change the URL, select Update URL.

  4. From the Update URL dialog, enter the beginning of the new site URL.
    Enter at least 3 characters. You can use lowercase letters, numbers, and hyphens if they’re in the middle of the name.

  5. Select Continue.

  6. From the Updating product URLs dialog, you’ll see a list of products that are updated with the new URL. Select Update to confirm you want to change the URLs.

It may take up to 5 minutes for the change to take place. You can change a site URL up to 3 times.

Additional Help