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Delete your organization

If you have multiple organizations, you may want to delete the ones you no longer need. This is useful if your team created an organization for testing purposes, or inadvertently created one when adding a new product.

Before you can delete an organization

We recommend you back up any data that you want to keep. Learn what to back up and how

Once you’ve backed up your data, you will need to:

  • Remove all domains associated with the organization.

  • Remove all products linked to the organization.

Learn how to remove domains and products from your organization

How long will it take?

Removing products from your organization can take several weeks. To reduce the risk of accidental data loss, products aren’t fully deactivated until 14 days after the date the cancellation takes effect. This is usually the renewal date for monthly subscriptions or the date communicated to you by our team for annual subscriptions. You won’t be able to delete the organization until after this time.

For example, if your subscription renews each month on the 10th, and you cancel that subscription on the 1 June, the earliest the product will be deactivated is 24 June.

Diagram showing 24 days from requesting cancellation to deactivation

Delete the organization

To delete your organization:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Settings.

  3. Back up any data that you want to keep.

  4. If you have domains associated with your organization, remove them.

  5. If you have products included in your active subscriptions, remove them.

  6. Select Delete organization.

Once you delete the organization, you'll receive an email notifying you of this. All other admins in your organization will also receive an email notifying them that you've deleted the organization.

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