View backups
We’re rolling out a new backup and restore experience for a limited number of customers on the Enterprise plan through an open beta program.
Backup and restore isn’t available in the Atlassian Government environment.
When you activate a backup policy, backups run according to the set schedule. To view these backups:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Settings > Backup and restore.
In the Backup policy tab, find the policy and select View backups.
Backup statuses
Backup status | Description |
|---|---|
Completed | Successfully backed up data. |
Failed | Unable to back up data. If a backup fails, we automatically try again every 30 minutes for up to three attempts. If it still fails, contact support. |
Incomplete | Partially completed backing up data:
|
In Progress | Data is being backed up. |
Expired | The backup expired and is no longer usable. |
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