Configure the administrator contact page

The administrator contact page is a form that allows a users to send a message to the administrators of Confluence Cloud. (In this context, administrators are the members of the default administrators group.)

See Create and update groups to find out what your default administrators group is called.

The title of the administrator contact page is Contact Site Administrators. Typically, Confluence Cloud users get to this page by clicking a link on an error screen such as the 500 error page.

Customizing the administrator contact message

You can customize the message that is presented to the user on the Contact Site Administrators page.  

To edit the administrator contact message:

1. If you aren’t already there, go to your Confluence Cloud instance.

2. Select the wheel icon () in the top-right corner to open Confluence administration.

3. Find Settings in the left-hand navigation.

4. Select Configuration > General configuration.

5. Enter your text in the Contact administrators message field (you can enter any text or Confluence wiki markup syntax).

6. Select Save configuration changes.

The default administrator contact message

By default, the message starts with "Please enter information..." To restore the message to its default, remove the custom message you entered when following the instructions above, so that the Custom Contact Administrators Message field is empty.

Disable the Administrator Contact Form

You can only disable the form if you first provide a custom "Contact Administrators Message" as described above.

To enable or disable the administrator contact form:

1. If you aren’t already there, go to your Confluence Cloud instance.

2. Select the wheel icon () in the top-right corner to open Confluence administration.

3. Find Settings in the left-hand navigation.

4. Select Configuration > General configuration

5. Uncheck the Contact administrators form box.

6. Select Save configuration changes.

Configuring spam prevention

You can configure Confluence Cloud to use Captcha to help prevent spam, including the spamming of administrators. The administrator contact form is covered by Captcha settings as documented in Configure Captcha for spam prevention.