Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
Integrate Opsgenie with Uptime
What does Opsgenie offer Uptime users?
Use Opsgenie’s Uptime Integration to forward Uptime alerts to Opsgenie. Opsgenie acts as a dispatcher for these alerts and determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
Functionality of the Integration
When an alert is created in Uptime, an alert is created in Opsgenie automatically through the integration.
When the alert is cleared on Uptime, the related alert is closed in Opsgenie.
Add Uptime Integration to Opsgenie
You can add this integration from your team dashboard
If you're using Opsgenie's Free or Essentials plan, or if you’re using Opsgenie with Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your plan.
Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only.
To do that,
Go to your team’s dashboard from Teams,
Select Integrations, and select Add integration.
Follow the rest of the steps to complete the integration.
Go to Settings > Integrations. Search for Uptime and select Add.
Specify who is notified of Uptime alerts using the Responders field. Auto-complete suggestions are provided as you type.
Copy the API Key.
Select Save Integration.
Configuration in Uptime
In Uptime, select Alerting from the panel on the left.
2. Select Push Notifications and select New Profile.
3. Select Opsgenie.
4. Paste the API Key copied previously into the "API Key" field and click Save.
5. Select Contacts, choose the settings icon right next to the desired contact to send the notifications to and click Edit.
6. Add the created profile to the Push Notifications section and click Save.
Sample Webhook Message from Opsgenie Uptime
JSON
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{
"data": {
"account": {
"id": 26465,
"name": "Test"
},
"service": {
"msp_script": "",
"msp_dns_server": "",
"msp_password": "",
"monitoring_service_type": "HTTP",
"msp_url_path": "/404",
"id": 119395,
"display_name": "Testing low",
"msp_headers": "",
"msp_address": "https://www.fool.com/404",
"msp_threshold": null,
"msp_url_scheme": "https",
"msp_port": null,
"msp_expect_string": "",
"msp_notes": "",
"monitoring_service_type_display": "HTTP(S)",
"msp_send_string": "",
"msp_encryption": "",
"device_id": 85474,
"is_paused": false,
"msp_dns_record_type": "",
"msp_username": "",
"name": "Testing low",
"msp_sensitivity": 2,
"msp_interval": 1
},
"SITE_URL": "https://uptime.com",
"integration": {
"is_enabled": true,
"module_verbose_name": "Custom Postback URL (Webhook)",
"name": "opsgenie test",
"use_legacy_payload": false,
"id": 172,
"module": "webhook",
"postback_url": "http://api.opsgenie.com/v1/json/uptime"
},
"locations": [
"US-East",
"US-West"
],
"device": {
"is_paused": false,
"address": "www.fool.com",
"display_name": "www.fool.com",
"id": 85474,
"name": ""
},
"global_alert_state": {
"ignored": false,
"state_has_changed": true,
"created_at": "2017-04-08T22:07:34.334Z",
"state_is_up": false,
"num_locations_down": 2,
"id": 19972168
},
"date": "2017-04-08T22:07:34.334Z",
"alert": {
"created_at": "2017-04-08T22:07:34.334Z",
"state": "WARNING",
"short_output": "HTTP WARNING: HTTP/1.1 404 Not Found - 2759 bytes in 0.046 second response time",
"is_up": false,
"output": "HTTP WARNING: HTTP/1.1 404 Not Found - 2759 bytes in 0.046 second response time\n\ntime=0.045705s;;;0.000000 size=2759B;;;0",
"id": 19883486
}
},
"event": "alert_raised"
}
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