Alerts after migration
Learn how alerts changed in Jira Service Management and Compass, including alert syncing, search updates, and automation rules.
End of sales and support for Opsgenie
Atlassian ended new sales of Opsgenie on June 4, 2025, and will end support on April 5, 2027. Move to Jira Service Management or Compass to continue using incident response features, now with enhanced capabilities. Read the full announcement
How Opsgenie features change after migration
See how Opsgenie features adapt in Jira Service Management and Compass, what’s auto-synced, what’s changed, and any required actions.
On-call schedules after migration
Learn how on-call schedules work after migrating from Opsgenie to Jira Service Management or Compass.
Incident management after migration
Learn how incident management works after Opsgenie migration. Discover key changes, new workflows, and what features require action.
Services after migration
Learn how services change after Opsgenie migration. Understand key updates, service syncing, and management differences.
Integrations after migration
Learn how integrations change after migrating from Opsgenie to Jira Service Management or Compass.
Alert actions and policies after migration
Find out which policies are auto-synced, how actions changed, and how to update policies.
Analytics and reporting after migration
Learn which Opsgenie reports are deprecated after migration and where to find analytics and reporting tools in Jira Service Management and Compass.
Alert notifications after migration
Learn how alert notifications change after migrating Opsgenie. Find out how to update email, SMS, voice, and push notifications.
Teams after migration
Learn how teams change after migrating to Opsgenie. Understand new team management, permissions, and platform-wide controls.
Advanced alert configurations after migration
Learn how advanced alert configurations, including heartbeats, audit logs, and role-based notifications, work after migrating Opsgenie.
Maintenance after migration
Maintenance is now a standalone feature in Operations. Learn how your maintenance policies migrate and where to manage them after migration.
Incoming call routing after migration
Learn how incoming call routing changes after migrating Opsgenie. Find out how to port numbers to Twilio and update call settings.
Access management after migration
Opsgenie SSO isn’t available after migration. Learn how to set up Atlassian Guard and manage user access in Jira Service Management or Compass.
Stakeholder management after migration
Learn about stakeholder roles, email templates, and key changes after migrating Opsgenie.
Data encryption after migration
Opsgenie’s edge encryption is deprecated after migration. Learn how to migrate encrypted data in Jira Service Management and enable BYOK encryption.
Support coverage after migration
After migrating from Opsgenie, support moves to Jira Service Management or Compass. Review data retention policies and how to protect your alert data.
Opsgenie mobile app after migration
Find out how to transition from the Opsgenie mobile app to the Jira mobile app after migration.