• Products
  • Get started
  • Documentation
  • Resources

Integrate Opsgenie with Panopta

Panopta logo

What does Opsgenie offer Panopta users?

Opsgenie creates an alert in the event of a Panopta outage and closes it when the outage is cleared. Use Opsgenie’s Panopta integration to extend Panopta monitoring with a robust alert management platform; benefit from on-call schedules, escalations, rich notifications, and more.

Functionality of the integration

  • When an alert is created in Panopta, an alert is also created in Opsgenie automatically through the integration.

  • When the alert is closed in Panopta, the related alert is also closed in Opsgenie.

Add Panopta Integration in Opsgenie

  1. Go to Opsgenie Panopta Integration page.

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of the Panopta alerts using the Teams field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the API key.

4. Click Save Integration.

Panopta integration

Configuration in Panopta

  1. In Panopta, go to "Settings -> Integrations" and add a Contact.

  2. Click Configure button below the Opsgenie logo.

  3. Paste the API key copied previously from Opsgenie into "API Key" field. Click Create Opsgenie Notification.

  4. Now go to "Monitoring -> Alert Timelines" and a a new timeline or modify an existing timeline.

  5. Click New Event. Add the integration method just configured for Opsgenie.

  6. Now, under "Instances", use "Notify with alert timeline" in monitoring purposes.

Panopta settings

Sample payload sent from Panopta

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 { "name": "elham.com (1.4.8.9)", "timestamp": "2014-04-22 00:09:32 UTC", "fqdn": "1.4.8.9", "server_group": "All Instances > Dev > Frontend Servers", "outage_id": 132770146, "services": "FTP,Secure POP Email,MySQL Database,HTTP,Microsoft Exchange,IMAP Email,Ping,Secure HTTP,PostgreSQL Database,DNS,Secure IMAP Email,Secure SMTP Email,POP Email,SMTP Email,Secure Shell (SSH)", "event": "outage event", "tags": [ "tag1", "tag2" ], "teams": [ "test1", "test2" ] }

Sample alert

Panopta sample alert
Last modified on Feb 2, 2021
Cached at 11:44 AM on Jul 30, 2021 |

Additional Help

Ask the Community