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Opsgenie data residency

Opsgenie provides customers with the opportunity to store their data either in the US or EU region. After Opsgenie’s acquisition by the Atlassian family, users can still choose the region for their data residency when creating an account subject to some limitations. Learn more about European Service Region


What changed

We recently integrated Opsgenie with the Atlassian systems to increase cross-product collaboration and benefit from being under a common platform. Previously, both product data and personal data were stored in the region selected by a user at account creation. After integration, some product and personal data are now stored in the US. All Opsgenie product data not listed below, such as schedules, alert data, and incident data, will continue to be stored in a users' selected regions.

Personal Data
The personal data we’re storing in the US, as part of the Atlassian centralized profile migration are:

  • Full name

  • Public name

  • Job title

  • Department

  • Email address

To learn more about how you can set profile and visibility settings on Atlassian Account profile please visit : https://confluence.atlassian.com/cloud/update-your-profile-and-visibility-settings-976161175.html

Product Data

The product data we are centralizing in both EU and US region are:

  • Team name

  • Team description

  • Team members

  • Service name

  • Service description

  • Service tags

  • Service relations

  • Bitbucket mapping

Last modified on Mar 23, 2021
Cached at 7:18 AM on Apr 12, 2021 |

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