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Integrate Opsgenie with Trace

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What does Opsgenie offer Trace users?

Use Opsgenie’s Trace integration to send Trace alerts to Opsgenie with detailed information. Opsgenie acts as a dispatcher for these alerts and determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is created on Trace, an alert is created in Opsgenie automatically through the integration.

Add Trace integration in Opsgenie

  1. Go to Settings → Integrations. Search for Trace and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Trace alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the API Key.

4. Click Save Integration.

Trace integration settings

Configuration in Trace

Paste the API key copied previously into the API field while creating a new alert to receive alerts from Opsgenie.

Configuration in Trace
Last modified on Aug 3, 2021
Cached at 9:04 PM on Oct 23, 2021 |

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