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Integrate Opsgenie with Trace

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What does Opsgenie offer Trace users?

Use Opsgenie’s Trace integration to send Trace alerts to Opsgenie with detailed information. Opsgenie acts as a dispatcher for these alerts and determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is created on Trace, an alert is created in Opsgenie automatically through the integration.

Add Trace integration in Opsgenie

  1. Go to Opsgenie's Trace Integration page.

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Trace alerts using the Teams field. Auto-complete suggestions are provided as you type.

An alternative for Step 1) and Step 2) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

3. Copy the API Key.

4. Click Save Integration.

Trace integration settings

Configuration in Trace

Paste the API key copied previously into the API field while creating a new alert to receive alerts from Opsgenie.

Configuration in Trace
Last modified on Feb 11, 2021
Cached at 4:59 AM on Apr 12, 2021 |

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