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Integrate Opsgenie with Instana

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What does Opsgenie offer Instana users?

Use Opsgenie’s Instana Integration to forward Instana alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– using email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is created in Instana, an alert is created in Opsgenie automatically through the integration.

Add Instana Integration in Opsgenie

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

  1. Go to Teams and select your team.

  2. Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

  1. Go to Settings → Integrations. Search for Instana and select Add

  2. Specify who is notified of Instana alerts using the Responders field. Auto-complete suggestions are provided as you type.

  3. Copy the API Key.

  4. Select Save Integration.

Configuration in Instana

  1. To configure integration, head over to Settings → Alerting → Integrations → Add New.

  2. Type the "Name".

  3. Paste the Opsgenie API Key copied previously into the "API Key" field.

  4. Then, click Save.

Configure Instana integration

Additional Help