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Integrate Opsgenie with Thundra

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What does Opsgenie offer for Thundra users?

Use Opsgenie Thundra Integration to forward Thundra alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– using email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

When an alert is created in Thundra, an alert is created in Opsgenie automatically through the integration.

Add Thundra Integration in Opsgenie

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

  1. Go to Teams and select your team.

  2. Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

  1. Go to Settings → Integrations. Search for Thundra and select Add

  2. Specify who is notified of Thundra alerts using the Responders field. Auto-complete suggestions are provided as you type.

  3. Copy the API Key.

  4. Select Save Integration.

Configuration in Thundra

  1. Go to Opsgenie tab from Settings page in Thundra.

  2. Paste API Key you copied from Opsgenie to the Opsgenie API Key field.

Thundra settings

3. Then, save an alert policy and select Opsgenie from Notification preferences. You can save alert policy from Functions, Traces or Invocations pages in Thundra.

Thundra Save As Alert Policy

4. Click Save.

Additional Help