Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
Integrate Opsgenie with StatusHub
What does Opsgenie offer StatusHub users?
Use Opsgenie’s StatusHub Integration to forward StatusHub incident notifications on services to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
Functionality of the integration
When an incident occurred/resolved on StatusHub, it creates an alert/closes the alert at Opsgenie, respectively.
Add StatusHub Integration in Opsgenie
You can add this integration from your team dashboard
If you're using Opsgenie's Free or Essentials plan, or if you’re using Opsgenie with Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your plan.
Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only.
To do that,
Go to your team’s dashboard from Teams,
Select Integrations, and select Add integration.
Follow the rest of the steps to complete the integration.
Go to Settings > Integrations. Search for StatusHub and select Add.
Specify who is notified of StatusHub notifications using the Responders field. Autocomplete suggestions are provided as you type.
Copy the integration URL which includes Opsgenie’s endpoint as well as the API key.
Select Save Integration.
Configuration in StatusHub
In StatusHub, go to "Status Pages" tab on the dashboard.
Select status site to subscribe.
Subscribe to the status page with the Webhook option.
Populate the Webhook URL field with the integration URL copied previously.
Select x-www-form-urlencoded as Content Type.
6. Click Subscribe.
7. All set! Now manage your StatusHub notifications at Opsgenie and leverage its full alerting functionality.
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