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Integrate Opsgenie with Loom

Loom logo

Loom connects to a business’ digital assets, continually monitors and learns about them by reading logs, and detects when something is likely to deviate from the norm. When it does, Loom sends out an alert and recommended resolution so DevOps and IT managers proactively attend to the issue before anything goes down.

What does Opsgenie offer to Loom users?

Use Opsgenie’s Loom integration to send Loom alerts to Opsgenie with detailed information. Opsgenie acts as a dispatcher for Loom alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When a vulnerability is detected by Loom, Loom creates an alert in Opsgenie.

Add Loom integration in Opsgenie

  1. Go to Settings → Integrations. Search for Loom and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Loom alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the API Key.

4. Click Save Integration.

Loom integration

Configuration in Loom

  1. Click the settings button (bottom left of screen) and choose the Notifications tab.

Loom notification

2. Click Opsgenie integration.

3. Paste the Opsgenie API key into the "Opsgenie API key field".

Loom notification

4. Click Save.

Last modified on Aug 3, 2021
Cached at 4:13 AM on Oct 21, 2021 |

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