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Integrate Opsgenie with Honeycomb

Honeycomb logo

What does Opsgenie offer Honeycomb users?

Use Opsgenie’s Honeycomb Integration to forward Honeycomb triggers to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

When a dataset query creates a trigger with Opsgenie integration , it creates an alert in Opsgenie.

Add Honeycomb Integration in Opsgenie

You can add this integration from your team dashboard

If you're using Opsgenie's Free or Essentials plan, or if you’re using Opsgenie with Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your plan.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only.

To do that,

  1. Go to your team’s dashboard from Teams,

  2. Select Integrations, and select Add integration.

Follow the rest of the steps to complete the integration.

  1. Go to Settings > Integrations. Search for Honeycomb and select Add

  2. Specify who is notified of Honeycomb notifications using the Responders field. Autocomplete suggestions are provided as you type.

  3. Copy the integration URL which includes Opsgenie’s endpoint as well as the API key.

  4. Select Save Integration.

Configuration in Honeycomb

  1. In Honeycomb, click on circle near honeycomb.io icon in left menu.

  2. Select Integrations from Sub-nav.

  3. Click on Add integration.

  4. Select "Webhook" from dropdown and enter integration name.

  5. Paste URL and API Key in "Webhook Url" and "Shared secret" respectively.

  6. ​Click Add.

  7. Click Test to check your integration.

Sample Webhook Message from Opsgenie

When we click on "Test" for integration. It does not send "result_groups" and "result_groups_triggered" in the JSON. Following fields can tested using a Trigger Test.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 { "version": "v0.1.0", "id": "abdcefg", "name": "Opsgenie alert", "trigger_description": "This is an alert trigger for Opsgenie", "trigger_url": "https://ui.honeycomb.io/team/datasets/dataset/triggers/honeycomb", "status": "TRIGGERED", "summary": "Triggered: trig on dataset", "description": "Currently greater than threshold value (2) for key1:opsgenie (value 5)", "operator": "greater than", "threshold": 2, "result_url": "", "result_groups": [ { "Group": { "key1": "opsgenie" }, "Result": 5 }, { "Group": { "key1": "works" }, "Result": 1 }, { "Group": { "key1": "like charm" }, "Result": 1 } ], "result_groups_triggered": [ { "Group": { "key1": "opsgenie" }, "Result": 5 } ] }

Additional Help