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Integrate Opsgenie with AppSignal

AppSignal logo

What does Opsgenie offer AppSignal users?

AppSignal sends notifications of new incidents. With AppSignal Integration, Opsgenie acts as a dispatcher for these incidents and determines the right people to notify based on on-call schedules– notifying them using email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

When an alert is created in AppSignal, an alert is created in Opsgenie automatically through the integration.

Add AppSignal integration in Opsgenie

  1. Go to Settings → Integrations. Search for AppSignal and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of AppSignal alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the API Key.

4. Copy the Endpoint.

5. Click Save Integration.

AppSignal Integration

Configuration in AppSignal

  1. In AppSignal, go to the Integrations tab from the sidebar.

  2. Add an Opsgenie Integration and Populate API Key with the API Key copied previously.

  3. Paste the Endpoint copied previously into the field.

  4. Click Submit.

AppSignal Integration Configuration

Sample payload sent from AppSignal

Marker alert payload:

JSON

1 2 3 4 5 6 7 8 { "user": "thijs", "site": "AppSignal", "environment": "test", "revision": "3107ddc4bb053d570083b4e3e425b8d62532ddc9", "repository": "git@github.com:appsignal/appsignal.git", "url": "https://appsignal.com/test/sites/1385f7e38c5ce90000000000/web/exceptions" }

Exception alert payload:

JSON

1 2 3 4 5 6 7 8 9 10 11 12 { "exception": "ActionView::Template::Error", "site": "AppSignal", "message": "undefined method `encoding' for nil:NilClass", "action": "App::ErrorController#show", "path": "/errors", "revision": "3107ddc4bb053d570083b4e3e425b8d62532ddc9", "user": "thijs", "first_backtrace_line": "/usr/local/rbenv/versions/2.0.0-p353/lib/ruby/2.0.0/cgi/util.rb:7:in `escape'", "url": "https://appsignal.com/test/sites/1385f7e38c5ce90000000000/web/exceptions/App::SnapshotsController-show/ActionView::Template::Error", "environment": "test" }

Last modified on Aug 3, 2021
Cached at 9:06 PM on Oct 23, 2021 |

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