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Integrate Opsgenie with AppSignal

AppSignal logo

What does Opsgenie offer AppSignal users?

AppSignal sends notifications of new incidents. With AppSignal Integration, Opsgenie acts as a dispatcher for these incidents and determines the right people to notify based on on-call schedules– notifying them using email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

When an alert is created in AppSignal, an alert is created in Opsgenie automatically through the integration.

Add AppSignal integration in Opsgenie

  1. Go to the Opsgenie AppSignal Integration page.

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of AppSignal alerts using the Teams field. Auto-complete suggestions are provided as you type.

An alternative for Step 1) and Step 2) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

3. Copy the API Key.

4. Copy the Endpoint.

5. Click Save Integration.

AppSignal Integration

Configuration in AppSignal

  1. In AppSignal, go to the Integrations tab from the sidebar.

  2. Add an Opsgenie Integration and Populate API Key with the API Key copied previously.

  3. Paste the Endpoint copied previously into the field.

  4. Click Submit.

AppSignal Integration Configuration

Sample payload sent from AppSignal

Marker alert payload:

JSON

1 2 3 4 5 6 7 8 { "user": "thijs", "site": "AppSignal", "environment": "test", "revision": "3107ddc4bb053d570083b4e3e425b8d62532ddc9", "repository": "git@github.com:appsignal/appsignal.git", "url": "https://appsignal.com/test/sites/1385f7e38c5ce90000000000/web/exceptions" }

Exception alert payload:

JSON

1 2 3 4 5 6 7 8 9 10 11 12 { "exception": "ActionView::Template::Error", "site": "AppSignal", "message": "undefined method `encoding' for nil:NilClass", "action": "App::ErrorController#show", "path": "/errors", "revision": "3107ddc4bb053d570083b4e3e425b8d62532ddc9", "user": "thijs", "first_backtrace_line": "/usr/local/rbenv/versions/2.0.0-p353/lib/ruby/2.0.0/cgi/util.rb:7:in `escape'", "url": "https://appsignal.com/test/sites/1385f7e38c5ce90000000000/web/exceptions/App::SnapshotsController-show/ActionView::Template::Error", "environment": "test" }

Sample alert

AppSignal Sample Alert
Last modified on Jan 4, 2021
Cached at 12:01 AM on Apr 13, 2021 |

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