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End of sales and support for Opsgenie

Atlassian ended new sales of Opsgenie on June 4, 2025, and will end support on April 5, 2027. Move to Jira Service Management or Compass to continue using incident response features, now with enhanced capabilities. Read the full announcement

How to collaborate during an incident

Incident command center is a feature only available on the Opsgenie Enterprise plan.

The new Incident Response platform provides all the automation and integrations needed to orchestrate response efforts. Opsgenie already integrates and synchronizes with native monitoring, collaboration, and ticketing tools. Stay aware and in control and bring your teams together by using all the collaboration and communication tools Opsgenie has to offer.

Our Incident Command Center (ICC), our newest product offering, features an Opsgenie native audio and video solution. It's unique features bring collaboration to the next level, helping to reduce downtime and mean-time-to-repair (MTTR). It is the best supporting technology for Incident Communication.

 

Learn more about Opsgenie’s collaboration tools;

Incident Command Center (ICC)

Zoom for Incident Command Center

Conference Bridge

Service Status Pages

Chat Operations

Automating Incident Communication

Service Subscriptions

Email Templates for Stakeholder Notifications

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