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Integrate Opsgenie with SignalFx (Legacy)

SignalFx logo

What does Opsgenie offer SignalFx users?

SignalFx detectors monitor signals and send alerts when they cross defined thresholds. With the SignalFx Integration, Opsgenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies them using email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Opsgenie has a specific API for SignalFx Integration, SignalFx sends alerts to Opsgenie and Opsgenie handles the automatic creation of alerts.

Functionality of the integration

  • SignalFx detectors monitor signals and send alerts when they cross defined thresholds. When an alert is created in SignalFx, an alert is also created in Opsgenie automatically through the integration.

  • When values are back to normal, SignalFx detectors resolve the alert. When an alert is resolved in SignalFx, an alert is also closed in Opsgenie.

Add SignalFx Integration in Opsgenie

  1. Go to Opsgenie's SignalFx Integration page.

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of SignalFx alerts using the Teams field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the API URL.

4. Click Save Integration.

SignalFx integration

Configuration in SignalFx

  1. In SignalFx, open hosts view.

  2. To create alerts for the total host metrics, open "System Metrics" tab or to create alerts for a specific host, click a host and open "System Metrics" tab.

  3. Choose a metric to create alerts for and click the bell icon in the upper-right corner.

  4. Click New Detector From Chart.

SignalFx system metrics

5. On the alert screen, populate name, severity, conditions, and trigger duration of the alert.

6. From the "Notifications" drop-down, choose Webhook.

7. Paste API URL into URL field and click UPDATE.

SignalFx webhook notification

8. Click SAVE.

SignalFx Save Opsgenie Alert

Sample payloads sent from SignalFx to Opsgenie

Sources field of the below content is a string representation of a JSON object. The content of the sources object can differ. That's why whole sources object is added to the available draggable fields to make it possible to extract custom fields from sources object.

To put the dsname field of the sources object to the alert: use {{sources.dsname}}.

Create Alert payload:

1 2 3 4 5 6 7 8 9 10 11 12 { "severity": "Critical", "sources": "{\"AWSUniqueId\":\"i-274xxxx1_us-west-2_97xxxxxxxx\",\"dsname\":\"value\",\"host\":\"ip-172.us-west-2.compute.internal\",\"plugin\":\"signalfx-metadata\",\"plugin_instance\":\"utilization\",\"sf_metric\":\"memory.utilization\"}", "rule": "Create Opsgenie Alert", "alertTimestamp": 1463567930000, "eventType": "_SF_PLOT_KEY_Ciu5eDlAgAc_9_3", "incidentId": "CiYI3ipAgnA", "detector": "Memory Used % Detector", "detectorUrl": "https://app.signalfx.com/#/detector/Ciu5eDlAgAc/edit", "currentValue": "4.07361626150254", "status": "too high" }

Close Alert payload:

1 2 3 4 5 6 7 8 9 10 11 12 { "severity": "Critical", "sources": "{\"AWSUniqueId\":\"i-2xxx1_us-west-2_974xxxxxxx\",\"dsname\":\"value\",\"host\":\"ip-172-x.us-west-2.compute.internal\",\"plugin\":\"signalfx-metadata\",\"plugin_instance\":\"utilization\",\"sf_metric\":\"memory.utilization\"}", "rule": "Create Opsgenie Alert", "alertTimestamp": 1463568222190, "eventType": "_SF_PLOT_KEY_Ciu5eDlAgAc_9_3", "incidentId": "CiYI3ipAgnA", "detector": "Memory Used % Detector", "detectorUrl": "https://app.signalfx.com/#/detector/Ciu5eDlAgAc/edit", "currentValue": "4.07361626150254", "status": "ok" }

Sample alert

SignalFx Sample alert
Last modified on Feb 8, 2021
Cached at 7:24 PM on Jun 16, 2021 |

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