Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
Integrate Opsgenie with SignalFx (Legacy)
What does Opsgenie offer SignalFx users?
SignalFx detectors monitor signals and send alerts when they cross defined thresholds. With the SignalFx Integration, Opsgenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies them using email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
Opsgenie has a specific API for SignalFx Integration, SignalFx sends alerts to Opsgenie and Opsgenie handles the automatic creation of alerts.
Functionality of the integration
SignalFx detectors monitor signals and send alerts when they cross defined thresholds. When an alert is created in SignalFx, an alert is also created in Opsgenie automatically through the integration.
When values are back to normal, SignalFx detectors resolve the alert. When an alert is resolved in SignalFx, an alert is also closed in Opsgenie.
Add SignalFx Integration in Opsgenie
Go to Settings → Integrations. Search for SignalFx and select Add.
Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.
2. Specify who is notified of SignalFx alerts using the Responders field. Auto-complete suggestions are provided as you type.
Did you know that you can also add this integration from your team dashboard?
If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.
To do that:
Go to Teams,
Find your team and select it to go to your team dashboard,
From your team navigation, select Integrations,
Select Add integration.
3. Copy the API URL.
4. Click Save Integration.
Configuration in SignalFx
In SignalFx, open hosts view.
To create alerts for the total host metrics, open "System Metrics" tab or to create alerts for a specific host, click a host and open "System Metrics" tab.
Choose a metric to create alerts for and click the bell icon in the upper-right corner.
Click New Detector From Chart.
5. On the alert screen, populate name, severity, conditions, and trigger duration of the alert.
6. From the "Notifications" drop-down, choose Webhook.
7. Paste API URL into URL field and click UPDATE.
8. Click SAVE.
Sample payloads sent from SignalFx to Opsgenie
Sources field of the below content is a string representation of a JSON object. The content of the sources object can differ. That's why whole sources object is added to the available draggable fields to make it possible to extract custom fields from sources object.
To put the dsname field of the sources object to the alert: use {{sources.dsname}}.
Create Alert payload:
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{
"severity": "Critical",
"sources": "{\"AWSUniqueId\":\"i-274xxxx1_us-west-2_97xxxxxxxx\",\"dsname\":\"value\",\"host\":\"ip-172.us-west-2.compute.internal\",\"plugin\":\"signalfx-metadata\",\"plugin_instance\":\"utilization\",\"sf_metric\":\"memory.utilization\"}",
"rule": "Create Opsgenie Alert",
"alertTimestamp": 1463567930000,
"eventType": "_SF_PLOT_KEY_Ciu5eDlAgAc_9_3",
"incidentId": "CiYI3ipAgnA",
"detector": "Memory Used % Detector",
"detectorUrl": "https://app.signalfx.com/#/detector/Ciu5eDlAgAc/edit",
"currentValue": "4.07361626150254",
"status": "too high"
}
Close Alert payload:
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{
"severity": "Critical",
"sources": "{\"AWSUniqueId\":\"i-2xxx1_us-west-2_974xxxxxxx\",\"dsname\":\"value\",\"host\":\"ip-172-x.us-west-2.compute.internal\",\"plugin\":\"signalfx-metadata\",\"plugin_instance\":\"utilization\",\"sf_metric\":\"memory.utilization\"}",
"rule": "Create Opsgenie Alert",
"alertTimestamp": 1463568222190,
"eventType": "_SF_PLOT_KEY_Ciu5eDlAgAc_9_3",
"incidentId": "CiYI3ipAgnA",
"detector": "Memory Used % Detector",
"detectorUrl": "https://app.signalfx.com/#/detector/Ciu5eDlAgAc/edit",
"currentValue": "4.07361626150254",
"status": "ok"
}
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