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Integrate Opsgenie with BigPanda

Bigpanda logo

What does Opsgenie offer BigPanda users?

Use Opsgenie’s BigPanda Integration to forward BigPanda incidents to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an incident is fired by BigPanda, an alert is created in Opsgenie automatically through the integration.

  • When an incident is resolved in BigPanda, the alert is closed in Opsgenie.

Add BigPanda Integration in Opsgenie

  1. Go to Settings → Integrations. Search for BigPanda and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of BigPanda incidents using the Responders field. Autocomplete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the integration URL which includes Opsgenie’s endpoint as well as the API key.

4. Click Save Integration.

BigPanda integration

Configuration in BigPanda

  1. In BigPanda, navigate to Integrations page.

  2. Click "New Integration" and select the Webhooks.

  3. Type an integration name and click the Generate App Key button.

  4. Fill the Callback URL field with the integration URL copied from Opsgenie previously.

  5. Click Configure Webhook.

  6. ​All set! Now manage your BigPanda incidents at Opsgenie and leverage its full alerting functionality.

Sample Webhook Message from BigPanda

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 { "incident": { "id": "5b588625c3f4179240d7c137", "status": "Ok", "active": false, "severity": "Critical", "flapping": false, "resolved": true, "snooze": { "snoozed": false, "wake": null, "autoCancel": false }, "startedOn": 1532528165, "changedOn": 1532528247, "updatedOn": 1532528256, "endedOn": 1532528247, "alerts": [ { "id": "5b588625c3f4179240d7c137", "status": "Ok", "startedOn": 1532528165, "endedOn": 1532528247, "changedOn": 1532528247, "updatedOn": 1532528247, "active": false, "primaryProperty": "host", "secondaryProperty": "check", "sourceSystem": "api.resty", "description": "Alert was manually resolved.", "tags": [ { "name": "host", "value": "production-database-2" }, { "name": "check", "value": "CPU overloaded" }, { "name": "organization", "value": "opsgenie_test" } ] } ] }, "links": { "landingPage": "http://bigp.io/0485f3a1" } }

Last modified on Aug 3, 2021
Cached at 11:28 AM on Sep 20, 2021 |

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