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Configure Ping Identity SSO

PingOne is the single sign-on solution of Ping Identity. It helps IT organizations scale and secure their user base easily, across different platforms. Opsgenie supports Single Sign-On with PingOne, which means your organization can easily incorporate Opsgenie into your application base in PingOne and let your users securely access Opsgenie.

For general information about Opsgenie's Single Sign-On feature, refer to the Single Sign-On with Opsgenie document. This document describes the specific instructions you can use to integrate PingOne with Opsgenie SSO.

To configure Single Sign-On integration between your PingOne and Opsgenie accounts, go to Opsgenie SSO page, select "Ping Identity" as provider and follow the instructions.

PingOne Integration Instructions

  • Login to PingOne as admin and go to Applications page. Under "Application Catalog" tab, search and find "Opsgenie". Click "Setup".

An image showing PingOne instructions for Opsgenie SSO settings.
  • Copy the idpid from the end of the "Single Sign-On (SSO) URL" field. It's the part after "idpid=".

  • Click "Download" of the Certificate field and download the certificate file.

  • Now in another tab go to Opsgenie SSO page.

  • Set the "SAML 2.0 Endpoint" field as https://sso.connect.pingidentity.com/sso/idp/SSO.saml2?idpid=${IDPID} where you replace ${IDPID} with the idpid you copied earlier.

  • For single logout, set the "SLO Endpoint" field as https://sso.connect.pingidentity.com/sso/SLO.saml2

  • Paste the contents of the certificate file you downloaded earlier, into the "X.509 Certificate" field.

  • Copy the SSO id provided by Opsgenie.

  • In PingOne, click "Continue to Next Step".

  • Replace the ${OpsgenieSSOiD} in the "ACS URL" with the sso id you copied from Opsgenie.

  • For single logout, replace the ${OpsgenieSSOiD} in the "Single Logout Endpoint" url with the sso id you copied.

An image showing a sample SAML setting for PingOne settings for Opsgenie SSO.
  • Click "Continue to Next Step" twice and then click "Save & Publish".

  • In Opsgenie, click "Apply SSO Settings". Remember to check the "Enable Single Sign-on" field.

That's all! Now you and your users can access Opsgenie from PingOne directly.

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