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Integrate Opsgenie with Prometheus

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What does Opsgenie offer Prometheus users?

Use Opsgenie’s Prometheus Integration to forward Prometheus alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is created in Prometheus, an alert is created in Opsgenie automatically through the integration.

Add Prometheus Integration in Opsgenie

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

  1. Go to Teams and select your team.

  2. Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

  1. Go to Settings > Integrations. Search for Prometheus and select Add

  2. Specify who is notified of Prometheus alerts using the Responders field. Auto-complete suggestions are provided as you type.

  3. Copy the API Key.

  4. Select Save Integration.

Configuration on Prometheus

  1. Download Alertmanager.

  2. Configure Alertmanager according to the instructions in Prometheus <opsgenie_config> document.

  3. Paste your "API Key" copied previously from the Prometheus integration to "api_key:" field of the script.

  4. Fill "Details", "Teams" and "Tags" fields, if desired.

  5. Run Alertmanager.

Check PrometheusOpsgenie Integration document.


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