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Integrate Opsgenie with Evident.io

Evident.io logo

What does Opsgenie offer Evident.io users?

Use Opsgenie’s Evident.io Integration to forward Evident.io alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When a signature is created in Evident.io, an alert is created in Opsgenie automatically through the integration.

Add Evident.io Integration to Opsgenie

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

  1. Go to Teams and select your team.

  2. Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

  1. Go to Settings > Integrations. Search for Evident.io and select Add

  2. Specify who is notified of Evident.io alerts using the Responders field. Auto-complete suggestions are provided as you type.

  3. Copy the API Key.

  4. Select Save Integration.

Configuration in Evident.io

  1. In Evident.io, select Control Panel on the upper right side of the window.

  2. Select the Integrations tab from the side menu.

  3. Select the Webhook option.

Evident.io webhook

4. Paste integration API URL into URL field.

5. Enter the maximum number of alerts that may be sent through this integration every minute into Throttle Rate field.

6. Check the alert types and signatures to receive.

7. Click Submit.

Evident.ico new webhook integration

8. Fill out the Integration Configuration form.

9. Click Save.

Sample Webhook Message from Opsgenie Evident.io Plugin

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 { "data": { "id": "259835974", "type": "alerts", "attributes": { "created_at": "2016-11-08T12:46:55.000Z", "status": "pass", "resource": "opsgenie-app", "updated_at": "2016-11-09T09:45:04.000Z", "started_at": "2016-11-08T12:46:55.000Z", "ended_at": null }, "relationships": { "external_account": { "data": { "id": "4055", "type": "external_accounts" }, "links": { "related": "https://esp.evident.io/api/v2/external_accounts/4055.json" } }, "region": { "data": { "id": "9", "type": "regions" }, "links": { "related": "https://esp.evident.io/api/v2/regions/9.json" } }, "signature": { "data": { "id": "136", "type": "signatures" }, "links": { "related": "https://esp.evident.io/api/v2/signatures/136.json" } }, "custom_signature": { "data": null, "links": { "related": null } }, "suppression": { "data": null, "links": { "related": null } }, "metadata": { "data": { "id": "258238708", "type": "metadata" }, "links": { "related": "https://esp.evident.io/api/v2/alerts/259835974/metadata.json" } }, "cloud_trail_events": { "data": [], "links": { "related": "https://esp.evident.io/api/v2/alerts/259835974/cloud_trail_events.json" } }, "tags": { "data": [], "links": { "related": "https://esp.evident.io/api/v2/alerts/259835974/tags.json" } } } }, "included": [ { "id": "4055", "type": "external_accounts", "attributes": { "created_at": "2016-11-08T12:28:31.000Z", "name": "OpsGenie Development", "updated_at": "2016-11-09T06:26:22.000Z", "arn": "arn:aws:iam::729181177740:role/Evident-Service-Role", "account": "729181177740", "external_id": "960f0836-b71f-45d3-a54f-4cf1608804c7", "cloudtrail_name": null }, "relationships": { "organization": { "links": { "related": "https://esp.evident.io/api/v2/organizations/1874.json" } }, "sub_organization": { "links": { "related": "https://esp.evident.io/api/v2/sub_organizations/3426.json" } }, "team": { "links": { "related": "https://esp.evident.io/api/v2/teams/4000.json" } }, "scan_intervals": { "links": { "related": "https://esp.evident.io/api/v2/external_accounts/4055/scan_intervals.json" } } } }, { "id": "9", "type": "regions", "attributes": { "code": "global", "created_at": "2014-06-05T23:42:37.000Z", "updated_at": "2014-06-05T23:42:37.000Z" } }, { "id": "136", "type": "signatures", "attributes": { "created_at": "2016-09-07T16:30:14.000Z", "description": "\"IAM users can access AWS resources using different types of credentials, such as passwords or access keys. Best security practice is to remove or deactivate any credentials that have been unused in the last 90 days. Disabling or removing unnecessary credentials will reduce the window of opportunity for credentials associated with a compromised or abandoned account to be used. This signature scans for any such incidents and generates a report if one is discovered.\"", "identifier": "AWS:IAM-014", "name": "Unused IAM User Credentials", "resolution": "\"To resolve this alert:Open the AWS IAM Console. Go to Users, select the user identified in the alert.Select the Security Credentials tab.Click Manage Password.Click Remove Existing Password to prevent the user from logging in until their credentials can be verified.For more information: see AWS: IAM documentation.\"", "risk_level": "Low", "updated_at": "2016-11-01T17:17:43.000Z" }, "relationships": { "service": { "links": { "related": "https://esp.evident.io/api/v2/services/4.json" } } } }, { "id": "258238708", "type": "metadata", "attributes": { "data": { "details": { "arn": "arn:aws:iam::729181177740:user/opsgenie-app", "message": "User has logged in in the past 90 days", "username": "opsgenie-app" } } } } ] }

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