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Set up an integrated tool

Opsgenie integrates with over 200 operations tools & services and provides flexible, easy to use integrations to integrate any tool with Opsgenie. We aim to have bi-directional functionality for our integrations, and if an integration doesn't exist for a tool used by one of our customers, our integrations team will evaluate to see if one can be built.

An image showing some of Opsgenie's integrations.

ITSM, Ticketing tool integrations, and outgoing integrations (or the outgoing feature of other available integrations excluding chat tools) are not available under the Free and Essentials Plans. Please upgrade to a Standard or Enterprise Plan for access to these integrations.

Email Integration

If an application can send emails, it can create Opsgenie alerts, and notify users with a couple of clicks. And with powerful email parsing capabilities, you can create, acknowledge, close, and deduplicate alerts automatically via email. What are integration types and actions?

Web API and libraries

Opsgenie provides a simple JSON over HTTPS API to ensure any application can be easily integrated with Opsgenie. Using Opsgenie Web API and the programming libraries, customers implement tools to automate tasks, create and close alerts, attach files, and synchronize comments in their preferred programming language.

Command line interface

Lamp, Opsgenie command line interface, allows any monitoring tool that can execute a shell script to integrate with Opsgenie via HTTPS. Using Lamp, customers can write scripts that create alerts, attach files, add note to alerts, etc.

To set up an Integration:

  1. Access your Team dashboard.

  2. Click the Integrations tab.

  3. Click Add Integration.

  4. Select desired tool to integrate with. From there, each integration has instructions on how to configure the integration, on both ends. The supporting documentation for each integration is also included in set up instructions. You can also explore the Advanced Settings of the integrations to see extra customizable fields to suit whatever use case your company needs.

  5. Click Save Integration when desired set up is achieved.

Last modified on Apr 6, 2021
Cached at 8:56 PM on May 8, 2021 |

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