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Integrate Opsgenie with Honeybadger

Honeybadger logo

What does Opsgenie offer to Honeybadger users?

Integrate Opsgenie with Honeybadger to dispatch the alerts generated by Honeybadger, determines the right people to notify based on on-call schedules– notifies via emails, SMS, phone calls, and iOS, and Android push notifications, and escalates alerts until they are acknowledged or closed.

Functionality of the integration

  • When an alert is created in Honeybadger, an alert is also created in Opsgenie automatically through the integration.

  • When an alert is closed in Honeybadger, the related alert is closed in Opsgenie.

Add Honeybadger integration in Opsgenie

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

  1. Go to Teams and select your team.

  2. Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

  1. Go to Settings > Integrations. Search for Honeybadger and select Add

  2. Select Save Integration.

  3. To modify default rules for the Honeybadger Integration, click Go to Advanced Settings.

  4. Create/edit conditions for filtering Honeybadger alerts on Filter segment.

  5. Modify fields for the alerts generated by Honeybadger using Alert Fields segments.

Configuration on Honeybadger

  • Go to Projects > Settings > Integrations.

HoneybadgeriIntegration settings
  • Select Opsgenie from the list of services.

  • Copy the API key that is generated from the Honeybadger Settings page on Opsgenie and paste it into Api key field on Honeybadger Webhook Integration page.

  • Depending on the instance you are using, select US or EU under Endpoint section.

Honeybadger set up Opsgenie
  • Click Save Changes.

Honeybadger Events

When the Honeybadger Integration is added to Opsgenie, two rules for creating alerts and two rules for closing alerts are automatically added for you which matches Honeybadger's fault and site based alerts. The content for those two types of alerts are totally different so use and modify those rules to stay up-to-date with all the features Honeybadger provides.

The following is the complete list of event types that Honeybadger generate and you can use for the Event field for filtering:

  • occurred

  • rate_exceeded

  • down

  • resolved

  • up

  • unresolved

  • commented

  • assigned

  • deployed

Sample payload sent from Honeybadger


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 { "event": "resolved", "message": "[Crywolf/production] RuntimeError resolved by Joshua Wood", "actor": { "id": 3, "email": "test@opsgenie.com", "name": "Kadir" }, "fault": { "project_id": 1717, "klass": "RuntimeError", "component": "pages", "action": "runtime_error", "environment": "production", "resolved": true, "ignored": false, "created_at": "2015-07-02T18:57:26.757Z", "comments_count": 4, "message": "This is a runtime error, generated by the crywolf app at 2015-07-16 10:44:13 -0700", "notices_count": 3, "last_notice_at": "2015-08-06T22:11:43.738Z", "tags": [], "id": 13760144, "assignee": null } }


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