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Integrate Opsgenie with WhatsUp Gold

What does Opsgenie offer to WhatsUp Gold users?

Use Opsgenie’s WhatsUp Gold integration to sends WhatsUp Gold alerts to Opsgenie API with detailed information. Opsgenie acts as a dispatcher for WhatsUp Gold alerts, determines the right people to notify based on on-call schedules-– notifies via email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When WhatsUp Gold triggers an alert, an alert is created in Opsgenie automatically through the integration.

  • When WhatsUp Gold closes the alert, the related alert in Opsgenie is closed automatically through the integration.

Add WhatsUp Gold integration in Opsgenie

  1. Go to Settings → Integrations. Search for WhatsUp Gold and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified for WhatsUp Gold alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the integration API key to use in WhatsUp Gold configuration.

4. Click Save Integration.

WhatsUp Gold integration settings

Configuration on the WhatsUp Gold

  1. Apply the instructions below from your WhatsUp Gold.

  2. Navigate to Settings -> Actions & Alerts -> Actions and Policies.

Actions and policies

3. Add an Action by clicking + and select OpsGenie Alert and Management.

4. Paste the API Key that you copied earlier to the "API Key" section.

5. Click OK.

Edit Opsgenie alert management action

6. In order to use the action you defined, you need to set it to a policy.

Last modified on Aug 3, 2021
Cached at 4:19 AM on Oct 27, 2021 |

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