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Integrate Opsgenie with Workato

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What does Opsgenie offer Workato users?

Use Opsgenie’s Workato Integration to forward Workato alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules – using email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the Integration

When an Opsgenie action occurs in Workato, an alert is created in Opsgenie through the integration.

Add Workato Integration in Opsgenie

  1. Go to Opsgenie's Workato Integration page,

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Workato alerts using the Teams field. Auto-complete suggestions are provided as you type.

An alternative for Step 1) and Step 2) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

3. Copy the API Key.

4. Click Save Integration.

Workato integration settings

Configuration in Workato

  1. Open the Opsgenie Adapter in Workato Developer Marketplace.

  2. Click the green Install this adapter button at the right top of the page.

  3. Open App Connections in Workato and click Create a new connection.

App connection example

4. Choose "Opsgenie" from the dropdown list.

5. Name the connection and paste the Opsgenie API Key copied previously into the API Key field.

6. After establishing a connection, use recipes to create Opsgenie alerts.

Create Opsgenie Alert

 

Last modified on Feb 15, 2021
Cached at 7:17 AM on Apr 12, 2021 |

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