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Integrate Opsgenie with Signal Sciences

Signal Sciences logo

What does Opsgenie offer Signal Sciences users?

Use Opsgenie’s Signal Sciences Integration to forward Signal Sciences alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is fired by Signal Sciences, an alert is created in Opsgenie.

Add Signal Sciences Integration in Opsgenie

You can add this integration from your team dashboard

If you're using Opsgenie's Free or Essentials plan, or if you’re using Opsgenie with Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your plan.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only.

To do that,

  1. Go to your team’s dashboard from Teams,

  2. Select Integrations, and select Add integration.

Follow the rest of the steps to complete the integration.

  1. Go to Settings > Integrations. Search for Signal Sciences and select Add

  2. Specify who is notified of Signal Sciences alerts using the Responders field. Auto-complete suggestions are provided as you type.

  3. Copy the API Key.

  4. Select Save Integration.

Signal Sciences Integration Settings

Configuration in Signal Sciences

  1. In Signal Sciences, go to Configurations > Integrations from the top menu.

Signal Sciences configurations

2. Select the Add + button next to "Opsgenie alert" in "Available integrations" list.

Signal Sciences Add Opsgenie Alert

3. Paste the API Key copied previously into the "API Key" field.

4. Select Add.

Signal Sciences API key

5. Test the integration by clicking the Test button after creating it. It creates a test alert in Opsgenie.

Signal Sciences Test Configured Integrations

 

Additional Help