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Integrate Opsgenie with Apica Synthetic Monitoring

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What does Opsgenie offer Apica Synthetic users?

Using Opsgenie’s Apica Synthetic integration, Apica Synthetic sends alerts to Opsgenie with detailed information. Opsgenie acts as a dispatcher for Apica Synthetic alerts, determines the right people to notify based on on-call schedules– using email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

When an alert is created by Apica Synthetic Monitoring, an alert is created in Opsgenie automatically through the integration.

Add Apica Synthetic integration in Opsgenie

You can add this integration from your team dashboard

If you're using Opsgenie's Free or Essentials plan, or if you’re using Opsgenie with Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your plan.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only.

To do that,

  1. Go to your team’s dashboard from Teams,

  2. Select Integrations, and select Add integration.

Follow the rest of the steps to complete the integration.

  1. Go to Settings > Integrations. Search for Apica Synthetic and select Add

  2. Specify who is notified Apica alerts using the Responders field. Auto-complete suggestions are provided as you type.

  3. Copy the API Key by clicking on the copy button or selecting.

  4. Select Save Integration.

Configuration on Apica Synthetic

  1. To add an Opsgenie target, click the Webhook icon.

Apica webhook

2. Modify the target. Please note that you must fill Target Name, API Key and Message fields in the form.

3. Paste the API Key that you copied to the API Key section.

Apica webhook target

4. Click Add WebHook Opsgenie Target.

See Apica Synthetic Monitoring Opsgenie Integration documentation for more information.


Additional Help