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Integrate Opsgenie with Opsview

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What does Opsgenie offer Opsview users?

Use Opsgenie’s Opsview Integration to forward Opsview alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When a host/service alert is created in Opsview, an alert is created in Opsgenie automatically through the integration.

  • When the alert is closed by Opsview, the corresponding alert in Opsgenie is automatically closed.

  • When the alert is acknowledged in Opsview, the corresponding alert in Opsgenie will automatically be acked.

Add Opsview Integration in Opsgenie

  1. Go to Opsgenie's Opsview Integration page.

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Opsview alerts using the Teams field. Auto-complete suggestions are provided as you type.

An alternative for Step 1) and Step 2) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

3. Copy the command that includes the API key. It's in the format: nagios2opsgenie -apiKey=[API_KEY]. This key is used in the Opsview configuration later.

4. Click Save Integration.

Opsview integration

Installing the Opsview Plugin

For Opsview V6 and above

For Red Hat Based Distributions
Download Opsgenie Opsview plugin.

For Debian Based Distributions
Download Opsgenie Opsview plugin.

For Red Hat Based Distributions

  1. Download Opsgenie Opsview plugin.

  2. Run the following command:

Text

1 2 3 sudo rpm -i opsgenie-opsview-<your_version>.rpm # for Opsview v6 and above sudo rpm -i opsgenie-opsviewv6-<your_version>.rpm

For Debian Based Distributions

  1. Download Opsgenie Opsview plugin.

  2. Run the following command:

Text

1 2 3 sudo dpkg -i opsgenie-opsview_<your_version>.deb # for Opsview v6 and above sudo dpkg -i opsgenie-opsviewv6_<your_version>.deb

Configure the golang-executable to use a proxy for sending HTTP requests by defining the environment variable HTTP_PROXY=http://host:port

Configuration in Opsview

  1. In your Opsview Manager, go to Settings > Notification Methods.

  2. Define a new Notification method named opsgenie. Paste the command provided by Opsgenie, that's in the format nagios2opsgenie -apiKey=[API_KEY] -opsgenieApiUrl=[API_URL]

  3. Click Submit Changes.Click Submit Changes.

For Opsview v6 and above

When creating a new Notification Method, Opsview does not allow using slash character ("/") in commands. Because of this you should remove "https://" part of the Opsgenie API URL.

Opsview new notification method

Additionally, the nagios2opsgenie executable accepts the following flags:

Flag

 

apiKey

nagios2opsgenie uses this key to authenticate to Opsgenie. API key is also used to identify the right integration configuration that should be used to process alerts.

teams

Teams field is used to specify which teams are notified for the Opsview alerts.

tags

Tags field is used to specify the tags of the alert that created in Opsgenie.

logPath

Specifies the full path of the log file. (Default value is /var/log/opsgenie/nagios2opsgenie.log)

logLevel

Possible values are debug, info, warning, error. Default value is warning.

opsgenieApiUrl

If you're using Opsgenie from another domain(eg. EU, sandbox), update this configuration.

To send additional custom arguments, add them after the flags as: customArgName1 customArgValue1 customArgName2 customArgValue2
Parse custom arguments by adding {{_payload.customArgName}} to wherever is needed on the input fields.
For more information about using raw parameters please visit Dynamic Fields document.

Sample Webhook Message from Opsgenie Opsview Plugin

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 { "NAGIOS_LASTHOSTPROBLEMID": "32", "NAGIOS_LASTSERVICECHECK": "1497942090", "NAGIOS_SERVICESTATE": "WARNING", "NAGIOS_HOSTALIAS": "Opsview Master S'erver ", "NAGIOS_SHORTDATETIME": "2017-06-20 07:01:30", "NAGIOS_SERVICESTATETYPE": "HARD", "NAGIOS_CONTACTPAGER": "NAGIOS_CONTACTPAGER", "NAGIOS_LONGHOSTOUTPUT": "NAGIOS_LONGHOSTOUTPUT", "NAGIOS_CONTACTALIAS": "Administrator", "NAGIOS_LASTSERVICECRITICAL": "1497942030", "NAGIOS_LASTSERVICESTATE": "WARNING", "NAGIOS_LASTHOSTSTATECHANGE": "1497889073", "NAGIOS_LONGSERVICEOUTPUT": "NAGIOS_LONGSERVICEOUTPUT", "NAGIOS_SERVICESTATEID": "1", "NAGIOS_LASTSERVICESTATECHANGE": "1497942030", "NAGIOS_SERVICENOTES": "Application - Opsview:Monitors how long it has been since housekeeping cronjob was successfully run ", "NAGIOS_SERVICENOTIFICATIONNUMBER": "0", "NAGIOS_HOSTGROUPNAME": "Monitoring Servers", "NAGIOS_HOSTDOWNTIME": "0", "NAGIOS_HOSTPROBLEMID": "0", "NAGIOS_LASTHOSTUNREACHABLE": "0", "NAGIOS_CONTACTGROUPLIST": "k4_opsview-components,hostgroup2_servicegroup3", "NAGIOS_SERVICEDURATION": "0d 0h 1m 0s", "NAGIOS_NOTIFICATIONCOMMENT": "NAGIOS_NOTIFICATIONCOMMENT", "NAGIOS_HOSTADDRESS": "localhost", "NAGIOS_LASTHOSTDOWN": "1497889073", "NAGIOS_SERVICEACKCOMMENT": "NAGIOS_SERVICEACKCOMMENT", "NAGIOS_CONTACTNAME": "admin/01receiveallalertsduringworkhours", "NAGIOS_HOSTSTATE": "UP", "NAGIOS_HOSTSTATEID": "0", "NAGIOS_LASTHOSTCHECK": "1497942030", "NAGIOS_NOTIFICATIONNUMBER": "0", "NAGIOS_HOSTACKAUTHOR": "NAGIOS_HOSTACKAUTHOR", "NAGIOS_LASTSERVICEPROBLEMID": "14", "NAGIOS_SERVICEDOWNTIME": "0", "NAGIOS_LASTHOSTUP": "1497942030", "NAGIOS_HOSTATTEMPT": "1", "NAGIOS_HOSTGROUPALIAS": "Monitoring Servers", "NAGIOS_LONGDATETIME": "Tue Jun 20 07:01:30 UTC 2017", "NAGIOS_HOSTACKCOMMENT": "NAGIOS_HOSTACKCOMMENT", "NAGIOS_CONTACTEMAIL": "dummy@localhost", "NAGIOS_HOSTDURATION": "0d 14h 43m 37s", "NAGIOS_HOSTNOTIFICATIONNUMBER": "0", "NAGIOS_HOSTOUTPUT": "OK - localhost: rta 0.016ms, lost 0%", "NAGIOS_HOSTSTATETYPE": "HARD", "NAGIOS_LASTHOSTSTATE": "UP", "NAGIOS_SERVICEACKAUTHOR": "NAGIOS_SERVICEACKAUTHOR", "NAGIOS_TIMET": "1497942090", "NAGIOS_LASTSERVICEOK": "1497941970", "NAGIOS_SERVICEOUTPUT": "CRONJOBS WARNING - Housekeeping cronjob stat file indicates the job has not run yet", "NAGIOS_SERVICEPROBLEMID": "78", "NAGIOS_NOTIFICATIONAUTHOR": "NAGIOS_NOTIFICATIONAUTHOR", "NAGIOS_LASTSERVICEWARNING": "1497942090", "NAGIOS_LASTSTATECHANGE": "NAGIOS_LASTSTATECHANGE", "NAGIOS_NOTIFICATIONTYPE": "FLAPPINGSTART", "NAGIOS_SERVICEATTEMPT": "3", "NAGIOS_SERVICEDESC": "Opsview Housekeeping Cronjob Monitor", "NAGIOS_HOSTNAME": "opsview", "apiKey": "token", "teams": "team1, team2", "tags": "tag1, tag2" }

 

Last modified on Feb 18, 2021
Cached at 8:56 PM on May 8, 2021 |

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