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Integrate Opsgenie with Neustar

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What does Opsgenie offer Neustar WPM users?

Opsgenie has an email integration with Neustar WPM. Use the integration to send Neustar WPM alerts to Opsgenie’s API with detailed information. Opsgenie acts as a dispatcher for Neustar WPM alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

This document describes how to configure the integration and details of data that Opsgenie receives from Neustar WPM.

Functionality of the integration

When an alert is created via alerting mechanism in Neustar WPM added to Opsgenie integration, an alert is also created in Opsgenie automatically through the integration.

Configuring Opsgenie side of the integration

  1. Go to Settings → Integrations. Search for Neustar and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Copy the email address field for configuring Neustar WPM with this integration.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Specify who is notified of Neustar alerts using the Responders field. Auto-complete suggestions are provided as you type.

4. Click Save Integration.

Neustar integration

Configuration in Neustar

  1. In Neustar Web Performance Monitoring(WPM), open Alerting Overview from the dropdown menu under "Alerting" tab.

Neustar alerting

2. Click Create Policy in "Overview" tab.

Neustar overview

3. Select "API" as Policy and click Create Policy.

Neustar alert policy

4. Fill in the "Name" and "Emails" field. Paste into Emails field.

5. Click Advanced at the the top of the form.

Neustar Advanced Alert Policy

6. Click Save at the top of the form.

Neustar Save Alert Policy

Use the newly created policy in related monitors.

Last modified on Aug 3, 2021
Cached at 10:43 AM on Sep 20, 2021 |

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