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Integrate Opsgenie with Dynatrace Webhook (v2)

Dynatrace logo

What does Opsgenie offers Dynatrace users?

Use Opsgenie’s Dynatrace integration to send alerts to Opsgenie API with detailed information. Opsgenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is created on Dynatrace, an alert is created in Opsgenie, and when the alert is resolved on Dynatrace, the alert is closed in Opsgenie automatically through the integration.

  • Use available placeholders of Dynatrace alerts to configure the alert details in Opsgenie.

Add Dynatrace Integration in Opsgenie

  1. Go to Settings → Integrations. Search for Dynatrace and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified for Dynatrace alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the API URL.

4. Click Save Integration.

Dynatrace integration

Remember to save the integration before attempting a test run - the Dynatrace integration must be saved on the user's end before it is able to be tested.

Configuration in Dynatrace

  1. In Dynatrace app, open Settings > Integration > Problem Notifications.

  2. Click Set up notifications.

Set up notifications

3. Click Custom Integration.

Custom integration

4. Paste to Webhook URL field.

5. Populate other fields, send test notification, then save the Integration.

Set up custom integration


Last modified on Aug 3, 2021
Cached at 2:10 AM on Nov 27, 2021 |

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