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Integrate Opsgenie with AppDynamics

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What does Opsgenie offer to AppDynamics users?

Use Opsgenie’s AppDynamics Integration to forward AppDynamics alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– using email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Leverage Opsgenie’s AppDynamics Integration to enable real-time Incident Management and Alert Notifications for the following:

  • Application Performance Monitoring

  • Java, .NET, PHP, Node.js, Python, Go, C++, Apache Web Server, SAP
    End User Monitoring

  • Browser, Mobile, Synthetic Browser, IoT

    Infrastructure Visibility

  • Server, Database, Network

    Business Performance

  • Business iQ, Application Analytics


Functionality of the integration

  • When an alert is fired by AppDynamics, an alert is created in Opsgenie automatically through the integration.

  • When an alert is resolved in AppDynamics, the alert is closed in Opsgenie.

Add AppDynamics Integration in Opsgenie

  1. Go to Settings → Integrations. Search for AppDynamics and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of AppDynamics alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the Webhook URL by clicking on the copy button or selecting.

4. Click Save Integration.

AppDynamics integration

Configuration in AppDynamics Expand

  1. In AppDynamics, go to the Alert & Respond tab on the top menu.

  2. Select HTTP Request Templates from the left menu.

  3. Click New.

  4. Fill in the fields and in the Request URL selection, choose POST as the Method and paste integration API URL into Raw URL field.

AppDynamics Expand

5. Do not modify the Authentication part.

6. In the Payload field, select application/json as MIME Type.

7. Copy the content of Sample Payload Field part of this documentation and paste it into the text area in the Payload field.

AppDynamics payload

8. In the Response Handling Criteria field, click Add Success Criteria.

9. Select 200 as the Status Code, select Expect Payload checkbox, and select "application/json" as Content-Type.

AppDynamics response handling criteria

10. Check One Request Per Event option to value in the Settings field.

11. Click Save.

AppDynamics settings

Sample Payload Field

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 { "event_name": "${latestEvent.displayName}", "event_guid": "${latestEvent.guid}", "event_id": "${latestEvent.id}", "policy": "${policy.name}", "event_time": "${latestEvent.eventTime}", "app_id": "${latestEvent.application.id}", "app_name": "${latestEvent.application.name}", "event_message": "${latestEvent.eventMessage}", "severity": "${latestEvent.severity}", "event_deep_link": "${latestEvent.deepLink}", "controller_url": "${controllerUrl}", "node_id": "${latestEvent.node.id}", "node_name": "${latestEvent.node.name}", "summary": "${latestEvent.summaryMessage}", "event_type": "${latestEvent.eventType}", "tier_id": "${latestEvent.tier.id}", "tier_name": "${latestEvent.tier.name}" #if(${latestEvent.healthRuleEvent} == true) ,"health_rule_id": "${latestEvent.healthRule.id}", "health_rule_name": "${latestEvent.healthRule.name}", "incident_id": "${latestEvent.incident.id}", "incident_name": "${latestEvent.incident.name}" #end }



Last modified on Aug 3, 2021
Cached at 4:14 AM on Oct 21, 2021 |

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