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Integrate Opsgenie with Crashlytics

Crashlytics logo

Currently, we do not support Firebase Crashlytics.

What does Opsgenie offer Crashlytics users?

Opsgenie has a native integration with Crashlytics. Crashlytics can send notifications of crash reports to Opsgenie API with detailed information. Opsgenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When Crashlytics triggers an alert, an alert is created in Opsgenie automatically through the integration.

Add Crashlytics integration in Opsgenie

  1. Go to Opsgenie Crashlytics Integration page.

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Crashlytics alerts using the Teams field. Auto-complete suggestions are provided as you type.

An alternative for Step 1) and Step 2) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

3. Copy the integration API Key to use in Crashlytics configuration.

4. Click Save Integration.

Crashlytics integration

Configuration on Crashlytics

  1. In Crashlytics, go to App Settings page. Click on your app.

  2. From the opening window, select Opsgenie under the tab "Service Hooks".

  3. Paste the API key you copied before into "Opsgenie API Key"

  4. Click Verify.

Crashlytics service hooks

Sample payload sent from Crashlytics

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 { "event": "issue_impact_change", "payload": { "title": "issue title", "method": "method name", "impact_level": 1, "impacted_devices_count": 16, "crashes_count": 54, "app": { "name": "app name", "bundle_identifier": "foo.bar.baz", "platform": "ios" }, "url": "http://crashlytics.com/full/url/to/issue" } }

JSON

1 2 3 4 5 6 7 8 9 10 11 { "event": "issue_impact_change", "title": "issue title", "method": "method name", "impact_level": 1, "impacted_devices_count": 16, "crashes_count": 54, "app_name": "app name", "bundle_identifier": "foo.bar.baz", "platform": "ios" }

Sample alert

Crashlytics sample alert
Last modified on Jan 12, 2021
Cached at 7:15 AM on Apr 12, 2021 |

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