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Integrate Opsgenie with Crashlytics

Crashlytics logo

Currently, we do not support Firebase Crashlytics.

What does Opsgenie offer Crashlytics users?

Opsgenie has a native integration with Crashlytics. Crashlytics can send notifications of crash reports to Opsgenie API with detailed information. Opsgenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When Crashlytics triggers an alert, an alert is created in Opsgenie automatically through the integration.

Add Crashlytics integration in Opsgenie

  1. Go to Settings → Integrations. Search for Crashlytics and select Add

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Crashlytics alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the integration API Key to use in Crashlytics configuration.

4. Click Save Integration.

Crashlytics integration

Configuration on Crashlytics

  1. In Crashlytics, go to App Settings page. Click on your app.

  2. From the opening window, select Opsgenie under the tab "Service Hooks".

  3. Paste the API key you copied before into "Opsgenie API Key"

  4. Click Verify.

Crashlytics service hooks

Sample payload sent from Crashlytics


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 { "event": "issue_impact_change", "payload": { "title": "issue title", "method": "method name", "impact_level": 1, "impacted_devices_count": 16, "crashes_count": 54, "app": { "name": "app name", "bundle_identifier": "foo.bar.baz", "platform": "ios" }, "url": "http://crashlytics.com/full/url/to/issue" } }


1 2 3 4 5 6 7 8 9 10 11 { "event": "issue_impact_change", "title": "issue title", "method": "method name", "impact_level": 1, "impacted_devices_count": 16, "crashes_count": 54, "app_name": "app name", "bundle_identifier": "foo.bar.baz", "platform": "ios" }

Last modified on Aug 3, 2021
Cached at 9:06 PM on Oct 23, 2021 |

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