Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
Integrate Opsgenie with ServerGuard24
What does Opsgenie offer ServerGuard24 users?
ServerGuard24 notifies by email, SMS, and HTTP call if a problem is detected. With the ServerGuard244 integration, Opsgenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
Functionality of the integration
When an alert is created on ServerGuard24, an alert is created on Opsgenie automatically through the integration.
When an alert is closed on ServerGuard24, the related alert is also closed on Opsgenie automatically through the integration.
Add ServerGuard24 integration in Opsgenie
You can add this integration from your team dashboard
If you're using Opsgenie's Free or Essentials plan, or if you’re using Opsgenie with Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your plan.
Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only.
To do that,
Go to your team’s dashboard from Teams,
Select Integrations, and select Add integration.
Follow the rest of the steps to complete the integration.
Go to Settings > Integrations. Search for ServerGuard24 and select Add.
Specify who is notified for ServerGuard24 alerts using the Responders field. Auto-complete suggestions are provided as you type.
Copy the integration URL which includes Opsgenie endpoint as well as the API key.
Select Save Integration.
Configuration on ServerGuard24
In ServerGuard24, access the "Server" tab.
Click one of the existing checks or click New Check too create one.
3. In the "Contacts" section click Edit -> New Contact named "Opsgenie" and paste the Integration URL copied when adding the integration previously to the "HTTP push URL" section.
4. In the "Notifications & Intervals" section click Edit, set "Critical", "OK", and Re-Notification as enabled and click Save.
Sample payload sent from ServerGuard24
Sample
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{
"check_output": "HTTP OK: HTTP/1.1 200 OK - 227 bytes in 0.079 second response time",
"check_result": "OK",
"notification_time": "04.02.2015 17:40:06",
"server_address": "docs.mytheresa.com",
"server_name": "docs.mytheresa.com",
"service_name": "HTTP",
"service_shortname": "docs"
}
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