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Integrate Opsgenie with Pingdom

Pingdom logo

What does Opsgenie offer Pingdom users?

Opsgenie’s Pingdom integration enables Pingdom users to take advantage of Opsgenie’s advanced alert & notifications management capabilities such as escalations, on-call schedule management, and extensive alert notification controls.

Functionality of the integration

  • When an alert is created in Pingdom, an alert is also created in Opsgenie automatically through the integration.

  • When the alert is closed in Pingdom, the related alert is also closed in Opsgenie.

Add Pingdom Integration in Opsgenie

  1. Go to Opsgenie's Pingdom Integration page.

Under the Free and Essentials plans, the tabs under the Team dashboard are limited to Main, Integrations, Members, and Activity Stream.

2. Specify who is notified of Pingdom alerts using the Responders field. Auto-complete suggestions are provided as you type.

Did you know that you can also add this integration from your team dashboard? 

If you want your team to be the owner of this integration, add it from your team dashboard. Opsgenie will assign the alerts received through this integration to your team only.

To do that;

  1. Go to Teams,

  2. Find your team and select it to go to your team dashboard,

  3. From your team navigation, select Integrations,

  4. Select Add integration.

3. Copy the Webhook URL.

4. Click Save Integration.

Pingdom integration

Configuration in Pingdom

  1. Go to the Pingdom dashboard.

  2. Click Integrations > Integrations > Add integrations.

Pingdom integrations

3. Select Webhook as integration "Type".

4. Enter a valid name into "Webhook name" field.

5. Paste Webhook URL into the "Webhook URL" field.

6. Make sure "Active" field is checked.

Pingdom add integration

7. Click Save integration.

Pingdom save integration

8. Opsgenie Webhook integration is ready to use into "Uptime" and "Transaction" checks.

9. Make sure Opsgenie Webhook integration is enabled at "Check" settings.

Pingdom webhook

Advanced Configuration Settings in Opsgenie

Advanced configuration
Pingdom Advanced Configuration Settings

Sample payloads sent from Pingdom Close

HTTP check [POST]:

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 { "check_id": 12345, "check_name": "Name of HTTP check", "check_type": "HTTP", "check_params": { "basic_auth": false, "encryption": true, "full_url": "https://www.example.com/path", "header": "User-Agent:Pingdom.com_bot", "hostname": "www.example.com", "ipv6": false, "port": 443, "url": "/path" }, "tags": [ "example_tag" ], "previous_state": "UP", "current_state": "DOWN", "state_changed_timestamp": 1451610061, "state_changed_utc_time": "2016-01-01T01:01:01", "long_description": "Long error message", "description": "Short error message", "first_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Stockholm, Sweden" }, "second_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Austin, US" } }

Ping check [POST]:

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 { "check_id": 12345, "check_name": "Name of Ping check", "check_type": "PING", "check_params": { "hostname": "www.example.com", "basic_auth": false, "ipv6": false }, "tags": [ "example_tag" ], "previous_state": "UP", "current_state": "DOWN", "state_changed_timestamp": 1451610061, "state_changed_utc_time": "2016-01-01T01:01:01", "long_description": "Long error message", "description": "Short error message", "first_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Stockholm, Sweden" }, "second_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Austin, US" } }

IMAP check [POST]:

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 { "check_id": 12345, "check_name": "Name of IMAP check", "check_type": "IMAP", "check_params": { "hostname": "www.example.com", "basic_auth": false, "encryption": false, "ipv6": false, "port": 143 }, "tags": [ "example_tag" ], "previous_state": "UP", "current_state": "DOWN", "state_changed_timestamp": 1451610061, "state_changed_utc_time": "2016-01-01T01:01:01", "long_description": "Long error message", "description": "Short error message", "first_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Stockholm, Sweden" }, "second_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Austin, US" } }

Transaction check [POST]:

JSON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 { "check_id": 12345, "check_name": "Name of transaction check", "check_type": "TRANSACTION", "check_params": { "encryption": true, "port": 443, "url": "https://www.example.com/" }, "tags": [ "example_tag" ], "previous_state": "FAILING", "current_state": "SUCCESS", "state_changed_timestamp": 1451610061, "state_changed_utc_time": "2016-01-01T01:01:01", "description": "Error message", "first_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Stockholm, Sweden" }, "second_probe": { "ip": "123.4.5.6", "ipv6": "2001:4800:1020:209::5", "location": "Austin, US" } }

Sample alert

Pingdom sample alert

 

Last modified on Jun 18, 2021
Cached at 9:08 PM on Aug 2, 2021 |

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