How to collaborate during an incident
Find out more about Opsgenie's collaboration tools.
End of sales and support for Opsgenie
Atlassian will discontinue new sales of Opsgenie on June 4, 2025 and end support for Opsgenie on April 5, 2027. Read the full announcement and learn about next-generation incident response options via Jira Service Management and Compass.
Collaborate during incidents
Use the Incident Command Center (ICC)
Create sessions, invite your team, chat, share files, and assign roles to people to solve incidents faster.
Use Zoom for the Incident Command Center
Set up and manage Zoom for collaborating with your team during incidents.
Set up a conference bridge
Create a conference room to communicate with your team.
Use chat rooms for incident collaboration
View Opsgenie's collaboration options for teams.
Automate incident communication
Create email templates to inform stakeholders and recipients during an incident automatically.
Create an email template for stakeholder notifications
Customize the emails stakeholders receive during incidents.
Connect Slack app for incident management
Connect a Slack workspace to create a channel and communicate during incidents.
Incident visibility and action permissions
Learn more about the relation between incident visibility and Opsgenie account users.
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