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End of sales and support for Opsgenie

Atlassian will discontinue new sales of Opsgenie on June 4, 2025 and end support for Opsgenie on April 5, 2027. Read the full announcement and learn about next-generation incident response options via Jira Service Management and Compass.

What is a default API integration?

A Default API integration is provided in your account. This integration can be used for configuring users as well as alerts, however, we recommend adding a separate API Integration for each of your monitoring systems.

Purpose of Default API integration is to have control over default features like alerts created via Forwarding & Web UI.

Features

  • Have all the features of API Integration.

  • Alerts created via Web Application are processed by Default API, can be changed on "advanced" section, alerts can be modified or ignored.

  • User actions acknowledge, close, and add note are processed by Default API, actions can be modified.

  • Forwarding and other internal alerts are processed by Default API, alerts can be modified or ignored.

  • Configuration objects can be read & write by using Default API.

Tags for Built-in Alerts

Restrictions

  • Default API integration name can not be changed.

  • Default API integration can not be disabled & deleted.

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