What are my options for migrating from Opsgenie?
We've built an automated migration tool that lets you move to either Jira Service Management or Compass—both of which now include Opsgenie’s alerting and on-call capabilities. Your alerts, schedules, and policies will be migrated automatically, ensuring a smooth transition with minimal effort.
Migrating from Opsgenie provides several benefits:
No disruption to your workflows – Your alerts, schedules, and policies move automatically.
Minimum effort required – Most configurations are auto-synced to your new product.
Simplified billing – Your organization transitions to a unified billing model.
Future-ready platform – Gain access to AI-driven automation, improved incident response, and advanced analytics in Jira Service Management.
To view your recommended plan, go to Settings > Migrate Opsgenie in your Opsgenie.
Migration options
You have two migration destinations:
Jira Service Management (for IT teams handling incidents, alerts, and service management)
Compass (for developer teams tracking components and managing on-call schedules)
Each product offers different plan options. We’ve recommended a product and plan for you based on your current Opsgenie subscription, ensuring you retain all essential features and capabilities.
Jira Service Management plans
Available in Free, Standard, Premium, and Enterprise
Best for ITSM and incident response teams
Advanced capabilities (AI-driven alert grouping, incident workflows, automation) available in Premium andEnterprise
See how Opsgenie features change and which features are deprecated in Jira Service Management plans.
Compass plans
Available in Standard and Premium (Compass Free doesn’t support alerting or on-call)
Best for developer teams who need on-call scheduling but don’t require full ITSM workflows
Premium plan offers more alert management capabilities
See how Opsgenie features change and which features are deprecated in Compass plans.
Choosing the right migration path
Your recommended destination depends on your Opsgenie plan:
Current Opsgenie Plan | Recommended Jira Service Management Plan | Recommended Compass Plan |
|---|---|---|
Opsgenie Free | Jira Service Management Free (or any paid plan) | Any Compass paid plan |
Opsgenie Essentials | Jira Service Management Standard (for basic incident management) | Compass Standard (if incident management isn’t needed) |
Opsgenie Standard | Jira Service Management Premium (if no enterprise features are used) | Compass Premium (if only basic alerting is needed) |
Opsgenie Enterprise | Jira Service Management Premium or Enterprise (if using advanced incident management, incoming call routing, voice notifications, or automation) | Compass Premium (if not using advanced features) |
If you already have a Jira Service Management or Compass subscription, your recommended plan may differ, as we can’t downgrade an existing plan.
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