What are my options for migrating from Opsgenie?
We've built an automated migration tool that lets you move to different Jira Service Management plans which include Opsgenie’s alerting and on-call capabilities. Your alerts, schedules, and policies will be migrated automatically, ensuring a smooth transition with minimal effort.
Migrating from Opsgenie provides several benefits:
No disruption to your workflows – Your alerts, schedules, and policies move automatically.
Minimum effort required – Most configurations are auto-synced to your new product.
Simplified billing – Your organization transitions to a unified billing model.
Future-ready platform – Gain access to AI-driven automation, improved incident response, and advanced analytics in Jira Service Management.
To view your recommended plan, go to Settings > Plan your move in your Opsgenie.
Migration options
In your site, we’ve recommended a Jira Service Management plan for you based on your current Opsgenie subscription, ensuring you retain all essential features and capabilities.
Jira Service Management plans
Available in Free, Standard, Premium, and Enterprise
Best for ITSM and incident response teams
Advanced capabilities (AI-driven alert grouping, incident workflows, Automation) available in Premium and Enterprise
See how Opsgenie features change and which features are deprecated in Jira Service Management plans.
Choosing the right migration path
Your recommended destination depends on your Opsgenie plan:
Current Opsgenie Plan | Recommended Jira Service Management Plan |
|---|---|
Opsgenie Free | Jira Service Management Free (or any paid plan) |
Opsgenie Essentials | Jira Service Management Standard (for basic incident management) |
Opsgenie Standard | Jira Service Management Premium (if no enterprise features are used) |
Opsgenie Enterprise | Jira Service Management Premium or Enterprise (if using advanced incident management, incoming call routing, voice notifications, or automation) |
If you already have a Jira Service Management subscription, your recommended plan may differ, as we can’t downgrade an existing plan.
Read how to schedule an Opsgenie migration.
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