Create a team and add members

Create a team

Begin by creating a team:

1. From your sidebar, select Teams then select Create team.

2. Enter a team name and select Create.

Add members

To add members to a team, you must first invite the user to the account.

1. Select Settings (), then User management.

2. Select Invite users. Enter email addresses of the people you want to invite and they will receive an email invitation. Also select the product roles and groups you want to assign them to.

3. Select Invite users.

Then to add the user to your team, access your Team dashboard and click the Members tab. Then click Add Member and when you begin typing a user, they appear in the drop-down menu.

A user can be a member of multiple teams. You can also give a "team admin" role to your members, to handle administrative tasks of the team, like managing on-call schedules and escalations.

From the dashboard you can designate your team’s Routing Rules, Escalation Policies, and On-Call Schedules. Learn how to configure the team dashboard.