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End of sales and support for Opsgenie

Atlassian will discontinue new sales of Opsgenie on June 4, 2025 and end support for Opsgenie on April 5, 2027. Read the full announcement and learn about next-generation incident response options via Jira Service Management and Compass.

Configure Ping Identity SSO

PingOne is the single sign-on solution of Ping Identity. It helps IT organizations scale and secure their user base easily, across different platforms. Opsgenie supports Single Sign-On with PingOne, which means your organization can easily incorporate Opsgenie into your application base in PingOne and let your users securely access Opsgenie.

For general information about Opsgenie's Single Sign-On feature, refer to the Single Sign-On with Opsgenie document. This document describes the specific instructions you can use to integrate PingOne with Opsgenie SSO.

To configure Single Sign-On integration between your PingOne and Opsgenie accounts, go to Opsgenie SSO page, select "Ping Identity" as provider and follow the instructions.

PingOne Integration Instructions

  • Login to PingOne as admin and go to Applications page. Under "Application Catalog" tab, search and find "Opsgenie". Click "Setup".

An image showing PingOne instructions for Opsgenie SSO settings.

  • Copy the idpid from the end of the "Single Sign-On (SSO) URL" field. It's the part after "idpid=".

  • Click "Download" of the Certificate field and download the certificate file.

  • Now in another tab go to Opsgenie SSO page.

  • Set the "SAML 2.0 Endpoint" field as https://sso.connect.pingidentity.com/sso/idp/SSO.saml2?idpid=${IDPID} where you replace ${IDPID} with the idpid you copied earlier.

  • For single logout, set the "SLO Endpoint" field as https://sso.connect.pingidentity.com/sso/SLO.saml2

  • Paste the contents of the certificate file you downloaded earlier, into the "X.509 Certificate" field.

  • Copy the SSO id provided by Opsgenie.

  • In PingOne, click "Continue to Next Step".

  • Replace the ${OpsgenieSSOiD} in the "ACS URL" with the sso id you copied from Opsgenie.

  • For single logout, replace the ${OpsgenieSSOiD} in the "Single Logout Endpoint" url with the sso id you copied.

An image showing a sample SAML setting for PingOne settings for Opsgenie SSO.

  • Click "Continue to Next Step" twice and then click "Save & Publish".

  • In Opsgenie, click "Apply SSO Settings". Remember to check the "Enable Single Sign-on" field.

That's all! Now you and your users can access Opsgenie from PingOne directly.

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